Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Valantina Hurmz

Surprise,AZ

Overview

4
4
Languages
2
2
years of professional experience

Work History

Junior Business Analyst

Education at Work
Tempe, AZ
05.2026 - Current
  • Collaborated with cross-functional teams to gather requirements and define project scopes
  • Developed data visualization reports to communicate insights and support strategic initiatives
  • Analyzed data trends to identify areas for process improvement and enhanced decision-making
  • Assisted in creating documentation for business processes to ensure compliance and clarity
  • Collaborated with cross-functional teams to optimize workflows and drive process improvements.

Product Expert

Intuit Turbo Tax
01.2026 - 04.2026
  • Provided expert guidance on TurboTax software, resolving customer inquiries efficiently.
  • Educated users on tax filing processes, enhancing understanding and user satisfaction.
  • Conducted training sessions for new hires, fostering a knowledgeable support team.
  • Developed FAQs and troubleshooting guides, streamlining user assistance resources.
  • Boosted sales growth by proactively identifying opportunities for upselling and cross-selling within existing accounts.

Graphic Design

Homeroom Show Choir
Online
07.2024 - Current
  • Attended trade shows and networking events to stay current with industry developments while expanding professional connections in the field of graphic design/print production.
  • Contributed to the development of innovative marketing materials using advanced graphic design skills and software proficiency.
  • Developed compelling visual assets with graphic design team for use in online marketing materials.

CSR, Culture Coach

FatCats
Surprise
09.2024 - Current
  • Assisted in training new team members on customer service protocols and best practices.
  • Managed escalated issues with professionalism, maintaining a positive company image.
  • Collaborated with team to streamline communication processes, improving response times.

Education

Bachelor of Arts - Business Communication

Arizona State University
Arizona
05-2028

High School Diploma -

Valley Vista High School
Surprise, AZ
05-2024

Skills

  • Business administration
  • Problem-solving
  • Data Analysis
  • Customer Service
  • Project Management
  • Clear communication
  • Organization Skills
  • Business analysis
  • Multitasking and organization
  • Leadership
  • Effective communication
  • Multitasking
  • Attention to detail

LANGUAGES

English
Native or Bilingual
Arabic
Professional Working
French
Elementary
Aramaic
Native or Bilingual

Timeline

Junior Business Analyst

Education at Work
05.2026 - Current

Product Expert

Intuit Turbo Tax
01.2026 - 04.2026

CSR, Culture Coach

FatCats
09.2024 - Current

Graphic Design

Homeroom Show Choir
07.2024 - Current

Bachelor of Arts - Business Communication

Arizona State University

High School Diploma -

Valley Vista High School
Valantina Hurmz