Valarie Boswell
Broken Arrow
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Banquet and Fine Dining Server /Head Hostess
Hard Rock Casino
03.2014 - 12.2024
- Promoted a culture of teamwork and collaboration among fellow servers, fostering a supportive environment that helped drive service excellence.
- Demonstrated thorough knowledge of menu offerings, effectively answering questions and making recommendations to enhance the dining experience.
- Contributed to successful events by setting up banquet rooms according to specific client requirements.
- Handled cash transactions accurately while maintaining accountability for all financial transactions within assigned sections during shifts.
- Assisted in inventory management by accurately tracking and reporting stock levels of various supplies, ensuring adequate resources were available for upcoming events.
- Streamlined service processes through effective communication with event managers, chefs, and other staff members involved in executing events successfully.
- Reduced wait times and improved efficiency by promptly addressing guest concerns and requests.
- Assisted in training new servers, helping them develop strong work habits and excellent customer service skills.
- Increased repeat business by developing rapport with regular patrons and providing consistently outstanding service.
- Demonstrated a strong work ethic and punctuality, contributing to overall team success through positive attitude and dedication to the role.
- Showcased strong multitasking abilities by balancing multiple responsibilities such as taking orders, delivering food promptly, clearing tables, and refilling beverages throughout the course of a shift or event.
- Collaborated with culinary team to accommodate special dietary requests, ensuring all guests'' needs were met.
- Provided friendly, courteous service to create memorable moments for guests.
- Managed high-pressure situations gracefully during peak hours, maintaining composure while serving multiple tables simultaneously.
Screen Print Operator
Cooler Graphics
03.2001 - 05.2013
- Reduced material waste through careful monitoring of ink usage during the printing process.
- Continuously sought opportunities for professional development through attending industry workshops and training sessions, ensuring up-to-date knowledge on best practices in screen printing operations.
- Improved print quality by conducting regular equipment inspections and maintenance.
- Trained new employees on screen print operations, fostering increased productivity within the team.
- Collaborated with design team to optimize artwork for screen printing, resulting in seamless transfers and crisp images.
- Developed customized solutions for challenging projects, satisfying unique client requirements.
- Coordinated with other departments to ensure timely delivery of completed projects, enhancing overall customer satisfaction.
- Contributed to cost reduction initiatives by implementing lean manufacturing principles within the workspace.
- Managed inventory levels of consumables such as inks, screens, and squeegees to prevent delays in production schedules.
- Fostered strong communication among team members when working on large-scale orders for improved workflow efficiency.
Education
High School Diploma -
Channelview High
Channelview, TX05-2000
Skills
- Strong communication skills
- Efficient multitasking
- Cross-training versatility
- Reliable and punctual
Timeline
Banquet and Fine Dining Server /Head Hostess
Hard Rock Casino
03.2014 - 12.2024
Screen Print Operator
Cooler Graphics
03.2001 - 05.2013
High School Diploma -
Channelview High
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