Valarie Coleman
Grand Rapids,MI
Overview
41
41
years of professional experience
1
1
Certification
Work History
Member Specialist
Sam's Club #6319
Kentwood, MI
03.2020 - 03.2024
- Provide Member Service by maintaining self-checkout area
- Resolve Member Issues and Concerns
- Promoting Sam's Club product and Services, providing guidance and support regarding self-service technology
- Processing Member Purchases, assist with payments, returns, refunds and exchanges according to company policies and procedures
- Assist with the training of Member Frontline Service Associates while providing continuous learning and process improvement opportunities.
Amazon Delivery Driver
Amazon
Walker, MI
01.2020 - 01.2021
- Delivery of Amazon Packages from Distribution Center in Walker Michigan to Customers in Kalamazoo Michigan in a timely and safe manner.
Production Worker
Spectrum Industries
Grand Rapids, MI
12.2001 - 12.2019
- Racking and Packing of General Motors Parts according to Customers Rack/Pack Instructions
- Use Computers for various applications such as Data Entry of Customers Tickets
- Operate office Equipment such as Fax Machines, copiers, or phone systems
- Previous Production Coordinator: Ensure and Organize work flow with Staffing
- Review work force Availability and make assignments based on skills and abilities of shop floor associates
- Assist in the Training of New Team Members
- Responsible for Key Performance indicators of safety, quality scrap, and productivity
- Promote Safe Work Environment.
Manufacturing Coordinator
Interface AR
Grand Rapids, MI
11.1998 - 07.2001
- Supervision of Welding and Packaging Departments
- Coordinate work Schedule with Customer Service and Shipping, to meet Customers Demands
- Review processing Schedule or Production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints
- Set and Monitor product standards, examining sample of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
Closing Manager
Futon Heights Foods
Grand Rapids, MI
11.1996 - 10.1998
- Oversee Cashiers and Baggers
- Balancing Cash Office
- Provide services to customers, such as order placement or account information
- Scheduling of Employee's Work Assignments
- Monitor customers preferences to determine focus of sales efforts
- Resolve Customers complaints regarding sales and service
- Daily Store Operations
Customer Service/Cashier
Gordon Food Service
Wyoming, MI
10.1988 - 06.1995
- Use of Computers for various applications, such as database management, or word processing
- Create, Maintain, and enter information into databases
- Set up and manage paper electronic filing systems, recording information, updating paperwork, or maintaining documents such as Customers Invoices
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Confer with Customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Ring up Customers Purchases.
Part Owner/Operator
LJ'S Beauty Salon
Grand Rapids, MI
01.1983 - 01.1990
- Schedule Clients Appointments
- Analyze patron's Hair and other physical features to determine and recommend beauty treatment or suggest hairstyles
- Cut, Trim, and Shape hair or hairpieces, based on Customers' Instructions
- Keep work stations clean and sanitized, such as scissors and combs
- Train or Supervise other Hairstylist, Hairdressers, and Assistants
- Operate Cash Registers to receive payments from patrons
- Daily Business Operations
Education
Associate - Business/ Criminal Justice
Grand Rapids Community College
05.1999
Licence - Cosmetology
Westbrook School of Cometology
11.1983
High school diploma - General Studies
Creston High School
06.1982
Skills
- Assembly Line
- General Labor
- Customer Service
- Cash Handling
- Coordinator
- Customer Care
- Supervising Experience
- Cashiering
- Delivery Driver Experience
- Order Entry
- Manufacturing
- Typing
- Communication skills
- Organizational skills
- Inventory control
- Inventory management
- Customer service
- Cash handling
- Supervising experience
- Driving
- Cash register
- Sales
- Order entry
- Merchandising
- Assembly
- Computer skills
- Delivery driver experience
- Route driving
- Route planning
- Senior care
- Caregiving
- Warehouse experience
Certification
- Driver's License
- Cosmetology License
Timeline
Member Specialist
Sam's Club #6319
03.2020 - 03.2024
Amazon Delivery Driver
Amazon
01.2020 - 01.2021
Production Worker
Spectrum Industries
12.2001 - 12.2019
Manufacturing Coordinator
Interface AR
11.1998 - 07.2001
Closing Manager
Futon Heights Foods
11.1996 - 10.1998
Customer Service/Cashier
Gordon Food Service
10.1988 - 06.1995
Part Owner/Operator
LJ'S Beauty Salon
01.1983 - 01.1990
Associate - Business/ Criminal Justice
Grand Rapids Community College
Licence - Cosmetology
Westbrook School of Cometology
High school diploma - General Studies
Creston High School
- Driver's License
- Cosmetology License
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