Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valarie Coley

Katy,TX

Summary

Dynamic and results-driven professional with extensive experience in cash handling and customer service at SUBWAY® Restaurants. Proven ability to enhance team performance through effective communication and leadership skills. Recognized for implementing process improvements that elevated customer satisfaction and streamlined operations in fast-paced environments. Dependable team player committed to excellence.

Overview

29
29
years of professional experience

Work History

Cashier/asstmgr

SUBWAY®Restaurants
Richmond, Texas
01.2022 - 03.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

Dairy Queen
Nahunta , GA
07.2021 - 01.2023
  • Assisted in training new cashiers on register operations and customer interaction techniques.
  • Provided excellent customer service, addressing inquiries and resolving concerns effectively.
  • Processed customer transactions quickly and accurately at a fast-paced food service environment.
  • Maintained cleanliness of work area, ensuring compliance with health and safety standards.
  • Handled cash and credit payments, balancing registers at the end of shifts.
  • Collaborated with team members to ensure smooth operation during busy periods.
  • Monitored inventory levels, restocking supplies as needed to meet customer demand.
  • Promoted daily specials and menu items to enhance customer experience and sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.

Cashier/Assistant Manager

Pro player stadium
Miami , Fla
03.1996 - 04.2001
  • Supervised daily operations of cash handling and customer service.
  • Trained new staff on register procedures and customer interactions.
  • Managed inventory levels, ensuring adequate stock for events and services.
  • Assisted in scheduling staff shifts to meet operational needs efficiently.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Coordinated team activities to enhance service quality during peak hours.
  • Monitored cash drawer accuracy and addressed discrepancies promptly.
  • Implemented best practices for maintaining a clean and organized workspace.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Processed payments from customers using various payment methods such as credit cards or cash.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
  • Identified potential theft risks within the store environment by monitoring suspicious activity.
  • Provided feedback to management regarding employee performance issues or opportunities for improvement.
  • Investigated discrepancies in financial statements or accounting reports.
  • Participated in meetings with other managers to discuss operational plans or initiatives.

Education

HHA

Florida Memorial College
Miami,Florida
02-2022

MMA

ATI
07-2010

CNA

Carey Techn Institute
Miami,Florida
03-1985

GED -

Miami Northwestern Sr High
Miami Florida
06-1984

Skills

  • Cash handling
  • Point of sale operation
  • Customer service
  • Inventory management
  • Staff training
  • Retail operations
  • Team collaboration
  • Effective communication
  • Process improvement
  • Leadership skills
  • Merchandise exchange
  • Dependability and reliability

Timeline

Cashier/asstmgr

SUBWAY®Restaurants
01.2022 - 03.2025

Cashier

Dairy Queen
07.2021 - 01.2023

Cashier/Assistant Manager

Pro player stadium
03.1996 - 04.2001

HHA

Florida Memorial College

MMA

ATI

CNA

Carey Techn Institute

GED -

Miami Northwestern Sr High

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