SYDNEY REEVES

excellent attendance record and always on time for work

• I was in charge of teams that were responsible for planning, implementing, and realigning field and base operational strategies
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Planned extracurricular activities for the school
• Help different Organizations
• Plan food and clothing drives
• Help students stay in touch with the community
• I am currently the Vice -President of the Student Government Association

• Planned events for the City of Hampton
• Learned how To network and communicate effectively
• Help the people of Hampton with various parades and events

• Handled customer inquiries both in-person and over the phone, directing them to appropriate departments or resources as needed.
• Reduced wait times for customers with swift and accurate cash handling during peak hours.
• Collaborated with team members to maintain a clean and organized storefront, improving overall store appearance.
• Enhanced customer satisfaction by providing efficient and friendly service at the front end.

• I was in charge of office inventory management, which included restocking supplies and placing purchase orders to ensure adequate stock
• Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
• Confirmed appointments, communicated with clients, and updated client records.
• Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
• Managed multi-line telephone system and greeted claimants during office visits.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Confirmed appointments, communicated with clients, and updated client records.