VALARIE HUGHES
Mickleton,NJ
Summary
Extensive experience with the wealth management and investment bank industry.
Experienced with financial planning, investment analysis, and client relationship management. Utilizes comprehensive knowledge of market trends to develop effective wealth management strategies. Strong understanding of regulatory requirements and risk mitigation in financial services.
Overview
18
18
years of professional experience
Work History
Wealth Management Associate, AVP
Morgan Stanley
11.2018 - Current
- Series 7, 63, and 65 Licensed
- Client Strategy Development: Assists Financial Advisors and Private Wealth Advisors in creating and implementing customized financial and investment strategies tailored to meet clients' specific goals, needs, and concerns.
- Performance Reporting & Analysis: Prepares comprehensive performance reports for clients, including evaluating account performance, analyzing investment portfolio holdings, and generating quarterly investment performance monitors to ensure clients' portfolios align with their objectives.
- Order Execution & Account Management: Facilitates the execution of trades in both Brokerage and Advisory accounts, ensuring accuracy and timeliness of transactions in alignment with client goals.
- Team Transition & Integration: Supports the transition process for new teams joining the branch, ensuring smooth integration into workflows, systems, and team culture.
- Training & Coaching: Mentors and trains new hires and existing service associates, providing guidance in their role and ensuring consistent delivery of high-quality client service by collaborating with other coaches and managers in the region. Assist with monthly CSA zoom meetings by working with internal partners to create a speaker lineup as well as hosting the zoom meetings.
- Wellness Influencer & Support Leadership: Serves as a member of the Wellness Influencer Team, promoting wellness initiatives and contributing to a positive workplace culture.
- Member of an ELITE Group of Support Professionals, recognized for outstanding performance and collaboration.
- Supervisory Issue Mitigation: Collaborates closely with management to identify and address supervisory issues, ensuring compliance with company policies and industry regulations while maintaining smooth operational processes.
- Risk Management Collaboration: Works in tandem with risk management officers to assess and mitigate potential risks within the bank, implementing strategies to protect assets and ensure the long-term stability of the organization.
- Net Acquired Assets: Assists Financial Advisor team with bringing in assets into the firm by asking just one more question with clients. One of the only support professionals to do so within the branch.
- Networking: Develops relationships with wholesalers and internal contacts to deliver ideas and suggestions that fit best for our clients and team such as seminars and presentations.
Private Bank Client Service Associate
J.P. Morgan Private Bank
09.2015 - 11.2018
- Managed daily client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures
- Researched, follow-up and resolved client inquiries and problems through effective interaction with clients, bankers, product partners, branch/operations areas and other staff in a timely and professional manner
- Provided high quality, high touch service to Private Wealth Management clients across the Wealth Management product offerings
- Assisted clients with account inquiries and transactions, ensuring accurate information delivery.
- Coordinated documentation for new client onboarding, enhancing efficiency in process completion.
Financial Consultant
PNC Bank
11.2014 - 09.2015
- Assisted new/existing customers meet their financial goals by educating them of different bank/investment services PNC offers
- Created outstanding customer relationships within a retail based environment
- Knowledge of banking/investment services such as home equity loans, car loans, private loans, checking/savings accounts and retirement plans
- Helped the team meet monthly sales goals by assisting customers with their financial needs not only for the present but for their future plans
Account Manager
Fortis Enterprises
05.2014 - 10.2014
- Lead Generation & Sales: Developed and executed direct marketing and outside sales strategies to generate high-quality leads, successfully converting prospects into long-term clients and consistently meeting or exceeding weekly sales goals.
- Team Leadership & Training: Recruited, trained, and managed a team of 5-10 employees, fostering a high-performance environment. Provided ongoing mentorship to new hires, enhancing team productivity and performance.
- Territory Management & Relationship Building: Managed sales territories with a focus on building and nurturing strong relationships with new customers, driving growth and ensuring customer satisfaction.
- Top Performance Recognition: Earned the Top Leader Award for outstanding teamwork and achievement from the National Consultant, demonstrating a commitment to excellence and leadership.
- Networking & Professional Development: Invited to the exclusive Top Sales Representatives Meeting in Dallas, Texas, where I networked with high-performing leaders and managers, gaining insights into best practices and expanding my professional network.
Cashier
Acme Markets
01.2008 - 01.2013
- Consistently ranked first out of 12 cashiers for 'speediest checkout'
- Handled cash and credit transactions with no shortages or overages
- Re-stocked shelves and maintain appearance
- Assisted customers with location of merchandise and provide sales information
Education
Bachelor of Arts - Psychology
Widener University
Chester, PA05.2014
Skills
- Trading strategies
- Client service
- Wholesale banking
- Regulatory requirements
- Problem solving
- Market risk
- Attention to detail
- Efficient
- Microsoft office
- Customer due diligence
- Know your customer
- Cash flow management
Timeline
Wealth Management Associate, AVP
Morgan Stanley
11.2018 - Current
Private Bank Client Service Associate
J.P. Morgan Private Bank
09.2015 - 11.2018
Financial Consultant
PNC Bank
11.2014 - 09.2015
Account Manager
Fortis Enterprises
05.2014 - 10.2014
Cashier
Acme Markets
01.2008 - 01.2013
Bachelor of Arts - Psychology
Widener University