Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IM Coordinator
Klein ISD
Klein, TX
07.2017 - 06.2023
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Coached team members on productivity strategies to accomplish challenging goals.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Facilitated workshops and conducted one-on-one training to educate team members.
Collaborated with educational leadership to set priorities based on curriculum needs, resource to align with TEA guidelines.
Participated in pilot tests and revised programs based on feedback and results.
Designed and developed programs and projects for dissemination to personnel.
Addressed and resolved technical, financial, and operational concerns by working with educational staff and administrators.
Broker
Locality Realty
07.2013 - Current
Established foundational processes for business operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Directed market expansions to propel business forward, meet changing client needs.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Conducted competitive market analysis to determine optimal pricing for properties.
Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Administrative Officer
NorAm Drilling
04.2012 - 10.2016
Created, prepared, and delivered reports to various departments.
Updated reports, managed accounts, and generated reports for company database.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Prepared agendas and took notes at meetings to archive proceedings.
Prepared reports to assist business leaders with key decision making and strategic operational planning.
Executed record filing system to improve document organization and management.
Created and maintained databases to track and record customer data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Sergeant Detention Officer
Walker County Sheriff's Office
07.2007 - 03.2012
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Mentored newly hired employees on operating procedures and safety and developed training manual to use for reference.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Responded promptly to emergency situations and provided medical aid.
Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
Provided counseling and guidance to inmates to boost wellbeing.
Responded to emergency situations and de-escalated hostile confrontations.
Prepared reports to document incidents and violations.
Teacher Leader- English Specialist/ Digital Learning Specialist/ Librarian/ Testing Coordinator at KLEIN VISTAS HIGH SCHOOL- KLEIN ISDTeacher Leader- English Specialist/ Digital Learning Specialist/ Librarian/ Testing Coordinator at KLEIN VISTAS HIGH SCHOOL- KLEIN ISD