VALARIE ROSS

Cashier/store clerk/ coin-op video booth attendant

Eldoro Distributiing Inc./ Elmo's adult books

10.2008 - 07.2024

Company Overview: Dynamic Cashier at Eldoro Distributing Inc., specializing in fraud prevention and customer service excellence
Proven track record in enhancing customer loyalty through keen product knowledge and effective conflict resolution
Excelling in inventory management and upselling techniques, I've significantly contributed to maintaining an organized and welcoming shopping environment
Operated cash register and accurately processed payments, returns, and exchanges
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Helped restock shelves when necessary to maintain an organized display area
Developed strong customer relationships to support satisfaction and loyalty
Dynamic Cashier at Eldoro Distributing Inc., specializing in fraud prevention and customer service excellence
Proven track record in enhancing customer loyalty through keen product knowledge and effective conflict resolution
Excelling in inventory management and upselling techniques, I've significantly contributed to maintaining an organized and welcoming shopping environment
Managed cash transactions accurately, balancing the cash register at the end of each shift.
Improved customer satisfaction by providing timely and efficient service at the booth.
Assisted in inventory management, restocking supplies as needed to maintain optimal levels.
Streamlined payment processing through the implementation of various electronic payment methods.
Promoted positive workplace culture by actively participating in staff meetings and contributing ideas for process improvements.
Provided exceptional customer service, creating a welcoming environment for patrons upon arrival.
Increased revenue with upselling techniques and promoting special offers or events.
Conducted regular equipment checks on booth apparatuses, identifying any necessary repairs or maintenance needs.
Maintained strict adherence to company policies and procedures for consistent booth operations.
Monitored attendance numbers throughout events, reporting any discrepancies or issues to management in a timely manner.
Supported event coordinators by setting up booths prior to events, ensuring proper placement of signage and promotional materials.
Participated in ongoing training programs to stay up-to-date on industry trends and best practices for booth attendants.
Collaborated with team members for seamless booth operations during high-traffic times.
Contributed to team success by consistently meeting or exceeding sales goals.
Enhanced customer loyalty through friendly interactions and personalized recommendations.
Demonstrated flexibility in adapting to different roles within the booth attendant position as required.
Ensured smooth operations by maintaining an organized and clean booth area.
Resolved customer complaints promptly, ensuring a positive experience for all patrons.
Communicated effectively with supervisors and coworkers regarding scheduling, task delegation, and performance feedback.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Maintained current knowledge of store promotions and highlighted sales to customers.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card, and check transactions to complete customer purchases.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Quickly and accurately counted drawers at start and end of each shift.
Gained extensive knowledge of products or services offered to provide accurate information to customers.

Summary

Overview

Work History

Cashier/store clerk/ coin-op video booth attendant

Education

Full Completion - Culinary Arts

High School Diploma - N/A

GED - N/A

Skills

Timeline

Cashier/store clerk/ coin-op video booth attendant

Full Completion - Culinary Arts

High School Diploma - N/A

GED - N/A

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