VALARIE SEWELL
Stockbridge,GA
Summary
Innovative and Accomplished Senior Organizational Change Management Consultant, Business Strategist, Organizational Development/Effectiveness Consultant, and Program Manager with a progressive portfolio transforming organizational change and challenges into profitable growth. Partnered with executives, stakeholders, and technical resources to develop robust end-to-end change management and communication strategies uniquely designed for the people side change with a proven record bridging the gap between business and technology while managing multiple concurrent projects.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Global Business Change Manager
Tata Consultancy (TCS)
04.2022 - Current
- Led, designed, and delivered solutions to enable change management & business strategy related activities for SAP, SAP/S4HANA, Manufacturing, Dealer Modernizations
- Advised and executed large scale change and communication strategies while collaborating with stakeholders
- Led Change Readiness and Impact activities across multiple departments to assess readiness and risks
- Managed and partnered with the Change Management and IT teams to implement change strategies including timelines, stakeholder interviews and assessments, leadership and employee engagement, organizational alignment, resistance and risk mitigation, adoption executing training and communication
- Partnered with Cross functional Change Teams, Global Change Champions, and Business Partners to implement change and communication in various countries and regions
- Planned and executed awareness, case for change, key updates utilizing SharePoint Site, G-Sites, Teams Channels, Slack, Confluence, Video Blogs, Newsletter, Online Hubs, as well as Enterprise and Customer facing digital boards and websites
- Provided change management consulting / coaching to executive leaders, VPs, and business partners (operations, sales, finance, legal, & federal / state government programs)
- Worked with cross-functional change teams, global change champions / business partners to implement change in various countries and regions.
- Implemented change strategies by identifying areas for improvement and developing comprehensive plans.
- Streamlined processes for enhanced efficiency, working closely with cross-functional teams to identify gaps and redundancies.
- Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
- Reduced resistance to change by employing empathetic communication and understanding the concerns of employees affected.
Sr PM/Organizational Change Management Lead
Select Source International with Red Hat (Contract)
01.2021 - 08.2021
- Developed End to End Change Process for Oracle 12.2.9 Upgrade
- Led Change Readiness and Change Impact activities across multiple departments to meet Change Organizational OKRs
- Managed and partnered with the Change Management and IT teams to implement change strategies including timelines, stakeholder interviews and assessments, leadership and employee engagement, organizational alignment, resistance and risk mitigation, adoption executing training and communication
- Partnered with Cross functional Change Teams, Global Change Champions, and Business Partners to develop and implement communication strategies in various countries and regions
- Managed / partnered with change management / IT / marketing teams to implement change strategies including employee engagement, organizational alignment, resistance mitigation, adoption executing training, and communication
- Provided change management consulting / coaching to executive leaders, VPs, and business partners (operations, sales, finance, legal, & federal / state government programs)
- Worked with cross-functional change teams, global change champions / business partners to implement change in various countries and regions.
- Improved project efficiency by streamlining communication and implementing effective time management strategies.
- Managed cross-functional teams for successful project completion within budget and timeline constraints.
- Delivered high-quality projects with thorough risk analysis and proactive issue resolution.
- Increased stakeholder satisfaction by consistently meeting or exceeding project expectations and providing regular updates on progress.
Sr PM/Organizational Change Management Lead
Estuate with Bayer (Contract)
07.2020 - 08.2021
- Developed End to End Change Process for PE Electronic Lab Notebook implementation and migration from Waters to PE ELN
- Developed Agile OCM change process and partnered with PMO, Leadership and End Users to lead Change in an AGILE environment utilizing PROSCI methodology
- Led Change Readiness activities across multiple departments to meet Change Organizational OKRs
- Managed and partnered with the business, PMO, and IT teams to implement change strategies including timelines, stakeholder interviews and assessments, communication strategies, leadership and employee engagement, organizational alignment, resistance and risk mitigation, adoption executing training and communication
- Developed and led cultural transformation: team building, team norms, team goals, team ways of working
- Planned and executed awareness, case for change, key updates utilizing SharePoint Site, G-Sites, Confluence, Video Blogs, Newsletter, Online Hubs, as well as Enterprise and Customer facing digital boards and websites
- Provided change management consulting / coaching to executive leaders, VPs, and business partners (operations, sales, finance, legal, & federal / state government programs).
- Improved project efficiency by streamlining communication and implementing effective time management strategies.
- Managed cross-functional teams for successful project completion within budget and timeline constraints.
- Delivered high-quality projects with thorough risk analysis and proactive issue resolution.
- Increased stakeholder satisfaction by consistently meeting or exceeding project expectations and providing regular updates on progress.
Senior Organizational Effectiveness/Development Consultant Change Management Consultant
Delta Dental
08.2018 - 07.2020
- Led transformational change strategy for the enterprise to create a new performance culture and drive higher levels for innovations and strategic value for employees and customers
- Partnered with Delta Dental Executives and the People Organization to lead organizational transformation of performance management moving from a bi-annual HR activity (as viewed by business) to a more progressive, ongoing process that supports continuous engagement between employees and managers, coaching and leadership development, 360 Degree Feedback, and an introduction and socialization of a new Performance Management Philosophy
- Managed and partnered with the Change Management and IT teams to implement change strategies including timelines, stakeholder interviews and assessments, leadership and employee engagement, organizational alignment, resistance and risk mitigation, adoption executing training and communication
- Partnered with Cross functional Change Teams, Global Change Champions, and Business Partners to implement change and communication in various countries and regions
- Planned and executed awareness, case for change, key updates utilizing SharePoint Site, G-Sites, Confluence, Video Blogs, Newsletter, Online Hubs, as well as Enterprise and Customer facing digital boards and websites
- Provided change management consulting / coaching to executive leaders, VPs, and business partners (operations, sales, finance, legal, & federal / state government programs)
- Developed and lead cross functional Change Management Team for Organizational transformation
- Designed, led, and delivered solutions to enable change management and business strategy activities for the technology process of the implementation of an Oracle Upgrade leading to entire organization adopting and utilizing new cloud base Performance Management system
- Provided Change Management consulting to Executive Leaders, VPs and Business Partners in the People Organization, Operations, Sales, Finance, Legal, Federal and State Government Programs and Technology
- Managed and partnered with the Change Management/performance management team to implement change strategies including timelines, stakeholder interviews and assessments, leadership and employee engagement, organizational alignment, resistance and risk mitigation, adoption executing training and communication.
- Enhanced client satisfaction by providing tailored development solutions and strategies.
- Streamlined project management processes for improved efficiency and timely delivery of projects.
- Conducted comprehensive research to identify potential funding opportunities and partnerships.
- Collaborated with clients to design, implement, and evaluate development programs, ensuring alignment with their goals.
Business Readiness Lead/Organization Change Management Consultant
Mashtech Digital with Kaiser Permanente (Contract)
04.2018 - 08.2018
- Led transformational change and communication strategy for the enterprise to create a new performance culture and drive higher levels for innovations and strategic value for employees and customers
- Developed Stakeholder Engagement maps, analysis, and plans managing stakeholder expectations
- Developed Change Strategy including communication efforts leading to organizational adoption of Cybersecurity Two-Factor Authentication implementation
- Developed automated dashboard while consulting with Executive Leaders and VPs for project reporting using SharePoint and MS Project Online
- Developed security awareness tools and resources for education on key security topics.
Business Readiness Lead/Organization Change Management Consultant/Project Manager
Ambient Consulting with Delta Airlines (Contract)
06.2017 - 03.2018
- Designed, led, and delivered Change Management solutions to enable business readiness and the people side of change adoption for technology, process, and organizational initiatives - GDPR, Privacy/Information Security, Accelerate Speed to Market - Agile Transformation, System Monitoring Upgrade – Dynatrace
- Led transformational change strategy for the enterprise to create a new performance culture and drive higher levels for innovations and strategic value for employees and customers
- Developed change management approach, business readiness strategy, performing stakeholder interviews and assessments, leadership and employee engagement, organizational alignment, training, and communication, executing training and communication for all impacted Delta Business units and IT employees
- Led Privacy Campaign increasing awareness of Privacy and Security Compliance and protecting internal and external customer Privacy and HIPPA Information.
- Enhanced employee adoption of change initiatives by developing comprehensive change management strategies and plans.
- Facilitated cross-functional collaboration for effective organizational transformation and improved overall business performance.
- Implemented change management practices, resulting in more efficient processes and increased stakeholder satisfaction.
- Assessed organizational readiness for change, identifying areas requiring improvement to ensure successful implementation.
Business Readiness Lead/Change Management Consultant/Training Specialist
McGee Resource with HD Supply (Contract)
08.2016 - 06.2017
- Designed, delivered, and led solutions to enable business readiness and the people side of change for technology, process, and organizational initiatives leading to successful implementation of Sales Pricing Floor updates
- Implemented Change Management Strategy and methodologies for contract compliance leading to renewal of $100 Million Contract
- Reported Business Readiness project progress to VPs, Business Owners, and Senior Management
- Established and maintained solid relationships with stakeholders and technical project team members
- Identified and mitigated risk and resistance from the Business and the people side impacted by the change.
- Enhanced employee adoption of change initiatives by developing comprehensive change management strategies and plans.
- Facilitated cross-functional collaboration for effective organizational transformation and improved overall business performance.
- Implemented change management practices, resulting in more efficient processes and increased stakeholder satisfaction.
- Assessed organizational readiness for change, identifying areas requiring improvement to ensure successful implementation.
Change Management Consultant – Technical Trainer
Randstad with MAXIMUS (Contract)
09.2015 - 12.2015
- Developed Change Management Plans, Communication Plans, Training Plans, and any additional Change enablement plans
- Collaborated with customers to translate business requirements into defined training needs including conducting needs analysis
- Developed learning objectives, scope, audience, timing, delivery method, and resource requirements to fulfill training needs within the budget and timeline requirements.
Physicians Connect Specialist/Change Management Specialist
Carolinas Healthcare Systems
12.2012 - 10.2014
- Participated as a member of the Change Management Team to implement project management plans and deliverables to streamline processes as EPIC was implemented at newly acquired hospitals
- Participated with Project Team to utilize and evaluate Physician Connection integrated IT Healthcare procedures for Virtual ICU, MedAir, and ER Trauma systems
- Reported risks to stakeholders and business owners
- Communicated with VPs, Physicians, Business Owners, and Stakeholders to identify and mitigate risks regarding change management, business readiness, software updates and implementations at a Nation’s Third Largest Level One Trauma Center
- Utilized SharePoint, IDX Web, Xtend, PowerChart Office, FirstNet, STAR, Cacti Recording System, and Telemedicine Conferencing Station.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
Program Developer
Central Piedmont Community College
12.2011 - 12.2013
- Conducted and implemented Change Management Plan leveraging industry best practices to guide change for the Economic Development Department
- Updated clients and stakeholders at weekly and monthly meetings and functioned as tier 2 support
- Functioned as Change Management lead for operations and implementation for new processes and new employee onboarding.
- Developed innovative program solutions by identifying and analyzing client requirements, leading to increased customer satisfaction.
- Collaborated with cross-functional teams for seamless project delivery, resulting in improved efficiency and reduced development time.
- Optimized existing programs through continuous improvement initiatives, enhancing overall performance and functionality.
Senior Director Education, Senior Team Lead- Change Management
New Birth Charlotte
12.2003 - 10.2010
- Implemented Business and Change Strategy leading to successful People and Organizational transformation during operation expansions and transitions
- Developed and oversaw project plans and deliverable to ensure that milestones were met, and goals exceeded
- Identified and mitigated risks
- Communicated recommendation and implementation plan to executive leadership, business owners, and stakeholders.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Streamlined operations for increased efficiency with process improvements and automation.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
- Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
Education
MBA -
Liberty University
Lynchburg, VABS Chemistry -
Spelman College
Atlanta, GAMS – Organizational Change -
Colorado Technical University/Online
Skills
- Organizational Transformation
- Oracle Cloud Implementation
- Business Process Improvement
- Change Management Strategy/Plan
- Management Consulting
- Strategy – Business Transformation
- Program Management (Agile & Waterfall)
- Leadership Development
- Local & International Compliance, SOX
- Lean/Six Sigma
- SAP/S/4HANA
- Budgeting/Forecasting
- Stakeholder Management
- CBT, WBT
- Risk Mitigation and Implementation Plan
- Communication Plan
- PROSCI and CCMP Change Methodologies
- Training Plan
- Training and Coaching
- Team Building
- Agile Methodologies
- Change Management Expertise
- Vendor Management
- Resource Management
- Stakeholder Engagement
- Risk Assessment
- Problem Resolution
- Performance Measurement
- Data Analysis
- Process Improvement
- Organizational Development
Certification
- PROSCI
- CCMP
- CSM
- MBA
- LEAN/Six Sigma
Systems Experience
- Oracle
- ALM
- Agile Dev Ops (ADO)
- Retina
- Miro
- Jam Board
- SAPSAP/S4/HANA
- Dynatrace
- Trillo
- Team Services
- MS Project
- EPIC (CHS)
- Extend
- Articulate Storyline (3+ years)
- LMS (3+ year)
- Excel Power User
- Microsoft Office Suite
- MS Project, Project Online
Industry Experience
- Healthcare
- Travel/Transportation, Automotive
- Manufacturing
- Training/Education
- Energy
- Government
- Wholesale & Retail
- Sales
Projects
2022-01-01, 2022-12-31, PLM (Project Lifecycle Implementation), SAP S4/HANA, APP Dealer Modernization (Agile), Merger/Acquisition, Manufacturing, Automotive (Agile and Waterfall Processes – Oracle 12.2.9 Upgrade from 12.2.3, ROCHE Electronic Lab Notebook upgrade (Agile Process) 2018-01-01, 2020-12-31, Senior Organization Effectiveness Consultant/Change Management Lead for Oracle Implementation, Performance Management Organizational Transformation, Medi-Cal Dental Government Programs Organization Design and Contract Compliance 2017-01-01, 2018-12-31, Change Management Lead for International Regulatory Compliance (GDPR), Informational Security/Privacy, Agile – Organizational Transformation, System Monitoring Implementation, Dynatrace App Monitoring Implementation 2016-01-01, 2017-12-31, Agile Transformation, BI Optimization – AP, AR, GL, Materials Management, Sales/Pricing, Contract Compliance 2015-01-01, 2015-12-31, Project Manager/Change Manager: GA CAPS Program 2012-01-01, 2014-12-31, Project Manager/Change Manager: Healthcare Physician Connection, Lean/Six Sigma Processes, Acquisitions, Compliance
Timeline
Global Business Change Manager
Tata Consultancy (TCS)
04.2022 - Current
Sr PM/Organizational Change Management Lead
Select Source International with Red Hat (Contract)
01.2021 - 08.2021
Sr PM/Organizational Change Management Lead
Estuate with Bayer (Contract)
07.2020 - 08.2021
Senior Organizational Effectiveness/Development Consultant Change Management Consultant
Delta Dental
08.2018 - 07.2020
Business Readiness Lead/Organization Change Management Consultant
Mashtech Digital with Kaiser Permanente (Contract)
04.2018 - 08.2018
Business Readiness Lead/Organization Change Management Consultant/Project Manager
Ambient Consulting with Delta Airlines (Contract)
06.2017 - 03.2018
Business Readiness Lead/Change Management Consultant/Training Specialist
McGee Resource with HD Supply (Contract)
08.2016 - 06.2017
Change Management Consultant – Technical Trainer
Randstad with MAXIMUS (Contract)
09.2015 - 12.2015
Physicians Connect Specialist/Change Management Specialist
Carolinas Healthcare Systems
12.2012 - 10.2014
Program Developer
Central Piedmont Community College
12.2011 - 12.2013
Senior Director Education, Senior Team Lead- Change Management
New Birth Charlotte
12.2003 - 10.2010
MBA -
Liberty University
BS Chemistry -
Spelman College
MS – Organizational Change -
Colorado Technical University/Online
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