Accomplished Front Office Receptionist at Huntsville Hospital System, adept in spreadsheet tracking and enhancing operational efficiency. Leveraged multi-line telephone skills and security awareness to streamline processes, achieving significant improvements in visitor satisfaction. Excelled in roles requiring meticulous quality control and productivity enhancement, demonstrating a blend of technical proficiency and interpersonal acumen.
Overview
34
34
years of professional experience
Work History
Front Office Receptionist
Huntsville Hospital System
Huntsville , AL
10.2013 - Current
Determined needs of visitors and provided information or solutions.
Provided administrative support including photocopying, faxing, and filing.
Coordinated pick-up and delivery of express mail services.
Produced and distributed clear and error-free business correspondence, file documentation and internal team memoranda.
Greeted customers, answered general questions and directed to appropriate locations.
Kept offices organized and well-stocked to maximize operational efficiency.
Greeted visitors to provide information and direct to appropriate personnel.
Entered new client data into database systems accurately.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Production Line Leader
Vintage Pharmaceutical
Huntsville, AL
05.1999 - 07.2013
Observed and monitored utilization of equipment.
Developed strategies for improving productivity levels on the production line.
Trained new employees on how to use machines and equipment safely.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Delegated tasks to multiple employees while maintaining efficient workplace.
Quality Control
ScienceLogic
Huntsville, AL
05.1994 - 01.1999
Inspected packaging and products for quality control purposes.
Inspect printed materials for quality control purposes.
Conducted regular quality control checks on products.
Performed quality control checks on all incoming goods.
Production Worker
Avex Flight Support
Huntsville, AL
01.1991 - 07.1995
Organized storage areas for efficient retrieval of items when needed.
Verified accuracy of finished products against work orders or blueprints.
Set up and operated production equipment according to daily work orders and safety procedures.
Communicated with team members regarding tasks assigned during shift.
Tracked production data such as number of items produced per hour, day, week.
Education
GED -
Buckhorn
Huntsville
05-1989
Skills
Spreadsheet tracking
Record preparation
Correspondence distribution
Security awareness
Mail coordination
Multi-line telephone skills
Timeline
Front Office Receptionist
Huntsville Hospital System
10.2013 - Current
Production Line Leader
Vintage Pharmaceutical
05.1999 - 07.2013
Quality Control
ScienceLogic
05.1994 - 01.1999
Production Worker
Avex Flight Support
01.1991 - 07.1995
GED -
Buckhorn
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