Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Valarie Snyder

Fremont ,NORTH CAROLINA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
Certification

Work History

Site Manager

CDS Monarch
02 1998 - 08 2021
  • Created weekly and monthly reports and presentations for management team.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Oversaw all daily office operations and equipment maintenance.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Assumed responsibility for personnel deployed to work site.
  • Monitored, coached, and supervised team of 30 + employees.
  • Maintained records and logs of work performed and materials and equipment used.
  • Resolved issues between employees and customers using company policies.
  • Inspected cleanliness of common areas and offices.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Program Manager

CDS Life Transitions
02 2018 - 08 2021
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Reaponsible for intake/discharge of veterans
  • Provided Case Management to veterans.
  • Worked within designated budget.
  • Realonsible for ensuring all shifts were covered to ensure the safety of the veterans living in the house.
  • Developed polices/procedures for the veteran house.
  • Interviewed potential staff/hiring/firi proces.

Education

Diploma - General

Benjamin Franklin High School
06.1979

Skills

  • Budget coordination
  • Program leadership
  • Policy and procedure improvements
  • Team leadership and direction
  • Documentation proficiency
  • Performance monitoring
  • Quality assurance
  • Operations management
  • Onsite customer support
  • Customer and personnel training
  • Budgeting

Accomplishments

  • Supervised team of 30+ staff members.
  • Master trainer in CPR/FA
  • Certified Pool Operator
  • Established policies/procedures to assist homeless veterans reintegrate back into communit.

Certification

  • National Caregiver Certification Program

Timeline

Site Manager

CDS Monarch
02 1998 - 08 2021

Program Manager

CDS Life Transitions
02 2018 - 08 2021

Diploma - General

Benjamin Franklin High School

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Valarie Snyder