VALARIE MURPHY TAYLOR
Rock Hill,SC
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
17
17
years of professional experience
Work History
Executive Director
Kindred Hospice
Rock Hill, SC
04.2017 - Current
- Employ qualified hospice personnel.
- Establish and maintain standards of high quality care and customer service in compliance with federal and state guidelines.
- Foster work culture of collaboration and inclusion to increase morale and reduce turnover.
- Establish, implement and evaluate goals and objectives that contribute to organization and philosophy
- Manage team of 25 professionals focused on improving quality initiatives.
- Exercise appropriate cost control to meet budget restrictions/maximize profitability.
- Work closely with organizational leadership to strategically affect operational direction.
Administrator
Hospice Of Lancaster
Lancaster, South Carolina
11.2015 - 04.2017
- Monitored day to day office workflow and administrative processes to keep operations running smoothly.
- Managed annual budgets and business operations and exceeded goals by 20% to ensure financial stability.
- Provided documentation of processes to comply with regulations and company policies.
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
Administrator to Regional Sales Manager
Pruitt Health Hospice
Chester, SC
10.2005 - 11.2015
- Exceeded targets by building, directing and motivating high-performing sales teams
- Increased statewide census by 25%..
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
Education
Bachelor of Science - Technical Management
Devry University
Oakbrook Terrace, IL2005
Skills
- Strong organizational skills/ability to multitask and prioritize- ability to work under pressure and tight deadlines
- Excellent verbal and written communication skills, able to effectively communicate at all levels
- Detail focused
- Efficient skills using Microsoft Office Programs as well ass several EMR systems
- Ability to manage confidential/sensitive information
- Integrity and Transparency
- Regulatory and Statutory Compliance
- Complex Problem-Solving
- Critical Thinking
- Relationship and Team-Building
- Coaching and Counseling
- Microsoft SharePoint
- Staffing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Executive Director
Kindred Hospice
04.2017 - Current
Administrator
Hospice Of Lancaster
11.2015 - 04.2017
Administrator to Regional Sales Manager
Pruitt Health Hospice
10.2005 - 11.2015
Bachelor of Science - Technical Management
Devry University
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