Valayna Cannon

Social Media & Outreach

• Social Media Campaign Management: Planned and developed targeted social media campaigns to increase organization visibility and engagement across multiple platforms.
• Content Creation & Curation: Crafted and managed compelling content for social media, newsletters, and the Raise Montana website, ensuring consistency in messaging and brand voice.
• Engagement & Community Building: Engaged with followers and stakeholders on various social media channels, fostering a community and enhancing follower interaction.
• Performance Analysis: Monitored and analyzed social media post performance, utilizing data to optimize content strategy and improve outreach effectiveness.
• Meeting Facilitation: Organized and facilitated bi-weekly outreach meetings to align communication strategies and assess progress toward outreach goals.
• Communication Planning: Developed and executed internal and external communication plans and procedures to streamline organizational messaging.
• Outreach Specialist: Led outreach initiatives and content development for Substitute Specialist programs, expanding reach and engagement.

Montana Family Child Care Network

• Conference Coordination: Managed preparations for conferences, ensuring seamless event logistics and communication with participants.
• Mentorship Program Development: Assisted in creating and supporting mentorship programs to enhance professional development within the childcare network.
• Outreach & Content Development: Created outreach materials and content to effectively communicate with stakeholders and increase program awareness.

Montana Shared Services Support

• Sliding Fee Scale Management: Assisted in determining sliding fee scales for services, ensuring equitable access to childcare resources.
• Telehealth Program Coordination: Managed the telehealth platform to provide remote services to families and professionals.
• Resource Library Management: Developed and maintained a comprehensive resource library, including curriculum and educational materials, for childcare providers.
• Subscription & Data Updates: Managed a book subscription service and kept the Shared Services data updated to ensure the latest resources were available to network members.

Montana Trauma-Informed Early Childhood Advisory Coalition (MTTIEC)

• Training Material Editing & Formatting: Edited and formatted educational materials to ensure clarity and alignment with trauma-informed practices.
• Partner Outreach: Engaged with partner organizations to strengthen collaborations and increase coalition reach.
• Training & Event Planning: Assisted in planning and coordinating trainings and events to promote trauma-informed care in early childhood education.
• Resource Development: Gathered and curated relevant resources to support trauma-informed initiatives and enhance coalition efforts.

• Training Material Alignment: Identified discrepancies between PowerPoint training scripts and corresponding workbooks, making necessary edits to ensure consistency and accuracy.
• Training Participation & Support: Attended and contributed to an 8-module training series, providing support and feedback for the program.
• Calendar Management & Attendance Tracking: Managed training schedules, updated calendars, and tracked registration and attendance to ensure smooth event coordination.
• Attendee Record Maintenance: Maintained a comprehensive list of training attendees, ensuring accurate records for future follow-up.
• Stakeholder Engagement: Collaborated with the Montana Trauma-Informed Early Childhood Advisory Group to discuss program development and updates.
• Task Prioritization & Team Support: Supported staff by managing routine tasks, alleviating workload pressures and enabling team members to focus on high-priority projects.
• Industry-Specific Experience: Applied academic knowledge in real-world industry settings, gaining practical insights and enhancing relevant skill sets.
• Data Organization & File Management: Organized and maintained files, spreadsheets, and reports to ensure data accuracy and accessibility.
• Software Proficiency: Increased proficiency in various software applications through hands-on use, expanding technical capabilities.
• Multitasking & Project Management: Managed multiple projects simultaneously, consistently delivering high-quality editorial work within set deadlines.
• Content Editing & Revision: Prepared, rewrote, and edited content to enhance readability, coherence, and overall impact.
• Professional Development: Developed essential professional skills such as time management, communication, and problem-solving through direct, hands-on experience.
• Efficiency & Deadline Management: Improved the overall internship experience by effectively managing tasks and consistently meeting project deadlines.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals and collected payments.
• Worked front counter, drive-thru and other areas.