Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
11
11
years of professional experience
2000
2000
years of post-secondary education
Work History
Certified nursing assistant/Med tech
Avante of Ormond Beach
Ormond Beach
07.2025 - Current
Monitored vital signs and reported changes to nursing staff promptly.
Provided emotional support and companionship to residents during daily interactions.
Documented patient care activities accurately in medical records system.
Collaborated with healthcare team to ensure quality care for all residents.
Followed infection control procedures to maintain a safe environment for residents.
Assisted in mobility and transportation of residents within the facility safely.
Answered call lights promptly and responded to patient needs accordingly.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Observed and reported unusual symptoms and changes to charge nurse.
Served meals to patients in their rooms and assisted with feeding when needed.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Helped residents walk with or without self-help devices.
Responded quickly to emergency situations involving sudden illness or injury.
Distributed drinking water and nourishment to residents.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Cleaned and sanitized patient rooms according to established protocols.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Supported non-ambulatory residents in range of motion exercises.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Maintained cleanliness and organization of resident rooms and common areas.
Medical Records Coordinator
Home physicians group
Orlando
02.2023 - 06.2025
Managed patient records using electronic health record systems.
Coordinated with healthcare providers to ensure accurate documentation.
Reviewed and processed medical record requests from patients and providers.
Trained new staff on medical records management practices and protocols.
Implemented procedures for maintaining patient confidentiality and data security.
Updated patient information in the database as required by physicians' notes.
Assisted in auditing medical records for compliance with regulations.
Collaborated with administrative staff to streamline record-keeping processes.
Retrieved and distributed medical records to physicians or other healthcare personnel as requested.
Conducted regular quality assurance reviews on medical records for completeness, accuracy and compliance with applicable laws and regulations.
Completed timely uploads of medical records to patient vaults.
Provided administrative support such as answering phones, scheduling appointments and maintaining office supplies inventory.
Evaluated the quality and integrity of electronic chart data.
Processed discharge summaries upon completion by provider according to established guidelines.
Developed and maintained clear policies for every step of medical record creation, validation, and filing.
Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
Maintained patient confidentiality by ensuring secure storage and retrieval of medical records.
Sent out reminders to providers regarding overdue documentation or incomplete charts.
Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
Performed additional duties related to Medical Records Coordinator role as assigned by supervisor.
Created new patient charts, including entering data into electronic health record system.
Compiled and sorted documents such as medical history reports, examination results, laboratory test results, diagnoses, treatment plans and insurance information.
Verified accuracy of coding on all documentation prior to filing in the chart.
Reviewed patient charts for accuracy in accordance with HIPAA regulations.
Responded to inquiries regarding status of requests for release of confidential information from patients' files.
Arranged and managed medical record filing, retrieval, and transfers per established guidelines.
Received incoming faxes and scanned them into the appropriate patient's chart in the EHR system.
Processed requests for release of confidential information from patients' files in a timely manner.
Monitored physician orders to ensure that all required forms were completed accurately and completely prior to filing in the chart.
Assisted providers with retrieving archived medical records when needed.
Scanned paper documents into electronic database.
Facilitated communication between departments concerning follow-up care or scheduling appointments for patients.
Organized patient charts, gathering medical histories, lab results and consents.
Supported administration staff with records requests to support patient care.
Kept department clean, organized and professional.
Purged outdated files.
Obtained information by contacting appropriate personnel or patients.
Consolidated diverse medical records.
Indexed and cataloged medical records for easy retrieval and archival purposes.
Processed and responded to external requests for medical records following established protocols.
Monitored and managed inventory of medical record supplies, such as folders and labels.
Scheduled appointments and updated calendars for medical staff based on patient records.
Facilitated the transfer of records between departments and external healthcare facilities.
Reviewed medical records for completeness and accuracy, updating information as needed.
Implemented updates and improvements to electronic health records systems as directed.
Collected, sorted, and distributed incoming correspondence and reports related to medical records.
Organized and filed hard copy patient records in designated areas.
Generated reports on patient data and record-keeping activities as required by management.
Accurately entered patient information into electronic health record systems.
Conducted regular training sessions for new staff on medical records management systems and procedures.
Behavior Health Technician
Savita
Ormond Beach
01.2021 - 11.2024
Monitored patient behavior and provided support during therapy sessions.
Assisted in implementing individualized treatment plans for patients.
Documented patient progress and communicated findings to the healthcare team.
Facilitated group activities to promote social interaction among patients.
Maintained a safe and clean environment for patients and staff.
Collaborated with nurses to administer medication as prescribed.
Engaged patients in daily living skills exercises to enhance independence.
Provided crisis intervention and de-escalation support when necessary.
Documented behavioral incidents to keep accurate records.
Maintained client and employee areas in good working order and with adequate supplies.
Completed patient reports daily and submitted to management for evaluation.
Educated clients on important life skills, housekeeping, and food preparation.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Cultivated relationships with fellow staff members to enhance team collaboration.
Followed standard admissions procedures and documentation requirements for client intakes.
Completed daily client rounds and tracked client movements.
Assisted with execution of client activities, support groups, and field trips.
Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
Educated clients on healthy lifestyle habits, including proper nutrition and exercise regimes.
Facilitated group therapy sessions for clients dealing with a variety of mental health disorders.
Monitored clients' physical and emotional wellbeing.
Interviewed clients to conduct behavioral health assessments.
Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
Maintained accurate records of client progress and behaviors.
Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
Conducted individual counseling sessions to help clients manage their emotions better.
Assisted in developing strategies for improving communication between family members.
Performed medication administration and management duties according to established protocols.
Engaged in community outreach initiatives aimed at raising awareness about mental health issues.
Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
Participated in clinical case reviews and other meetings related to client care planning.
Assessed safety risks in the environment and took appropriate actions when necessary.
Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
Provided transportation services for clients attending doctor's appointments or therapy sessions.
Supported family members through the process of understanding mental illness diagnoses.
Provided crisis intervention services as needed during times of distress or agitation.
Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Provided excellent service to patients through personable communication.
Documented patient interactions in compliance with HIPAA requirements.
Tracked client movement on and off unit by documenting times and destinations.
Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
Implemented stress-reduction techniques to promote patient relaxation and well-being.
Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
Maintained detailed records of patient progress and treatment outcomes.
Tracked and replenished inventory of therapeutic supplies and materials.
Employed motivational interviewing techniques to encourage patient engagement in treatment.
Coordinated with external agencies to facilitate community-based support for patients.
Facilitated group therapy sessions, providing a supportive environment for patient interaction.
Assisted patients in setting and achieving personal and therapeutic goals.
Participated in professional development workshops to stay current with mental health practices.
Supported patients in developing life skills and independence through targeted interventions.
Aided patients in performing activities of daily living.
Developed basic strategies to promote patient safety, wellness and independence.
Influenced patients' behavior with interaction, counseling or instruction.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Recorded patients' health metrics using thermometers or blood pressure gauges.
Collaborated with doctors, psychologists or therapists in working with patient treatments.
Instructed new employees on protocols to use when interacting with psychiatric patients.
Administered oral medications following physician's prescriptions and instructions.
Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
Residential Advisor
First step shelter
Daytona Beach
03.2021 - 02.2023
Assisted residents with daily living activities and personal care needs.
Coordinated recreational activities and social events for community engagement.
Monitored resident behavior and provided support during crisis situations.
Facilitated communication between residents and support staff for effective service delivery.
Maintained accurate records of resident interactions and incidents.
Implemented safety protocols to ensure a secure living environment for all residents.
Trained new staff on policies, procedures, and resident care techniques.
Supported case managers in developing personalized care plans for residents.
Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
Developed strategies for conflict resolution among residents.
Prepared flyers to inform students of on-campus events and meetings, posting to bulletin boards to attract attention.
Coordinated, planned and supervised hall gatherings and functions to promote and increase social skills among students.
Taught students proper usage of firefighting equipment and evacuation procedures for crisis preparation purposes.
Responded promptly to requests from students concerning their housing needs or concerns.
Organized move-in, move-out days for incoming, departing residents of the residence hall.
Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
Facilitated programs such as study sessions, movie nights, and intramural sports activities.
Advocated for student needs through collaboration with other departments on campus.
Assisted in enforcing university rules and regulations within the residence hall setting.
Collaborated with campus police regarding security concerns in the residence halls.
Promoted diversity initiatives through educational programming and outreach efforts.
Provided crisis intervention services when necessary to address behavioral issues or emergencies.
Provided guidance and support to students in a residential setting.
Conducted regular room inspections to ensure that all safety standards were being met.
Established strong relationships with faculty members and staff to ensure the smooth functioning of the residence hall environment.
Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
Participated in professional development workshops related to student affairs topics.
Conducted weekly meetings with residents to discuss issues and plan events.
Conducted regular room inspections to ensure compliance with housing policies.
Reported illnesses, emergencies, and crisis situations immediately to professionals for assistance.
Counseled individual students who had academic or personal difficulties.
Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies and personal concerns.
Ensured that all dormitory areas were properly maintained by coordinating housekeeping services on a regular basis.
Assisted with administrative tasks related to managing the daily operations of a residence hall.
Assisted students in planning and meeting program service goals by organizing community service and fundraising opportunities.
Created opportunities for students to engage in leadership development activities.
Advised and referred students to appropriate resources in personal, social, and academic matters.
Resolved conflicts between roommates or other students living in the residence halls.
Monitored fire safety equipment, including smoke alarms, fire extinguishers, and emergency exits.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Interfaced with residents to address and resolve complaints or grievances.
Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
Led campus tours, new resident orientation and ongoing educational sessions.
Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
Coordinated educational workshops on topics such as stress management, academic success, and personal safety.
Participated in professional development opportunities to enhance skills in student affairs and housing administration.
Participated in on-call rotation, responding to emergencies and incidents in a timely and effective manner.
Managed a budget for residence hall activities, ensuring efficient use of funds.
Assisted in the management of room assignments and move- and -out processes to ensure smooth transitions.
Tracked participation in residence life programs and assessed the impact on resident engagement.
Provided orientation sessions for new residents to familiarize them with campus policies and resources.
Conducted regular room inspections to maintain health and safety standards.
Evaluated the effectiveness of residence life programs and implemented improvements based on feedback.
Developed and implemented community engagement programs to foster a supportive living environment for residents.
Fostered a culture of inclusivity and diversity within the residence hall.
Organized and led weekly floor meetings to communicate policy updates and address resident concerns.
Monitored and enforced residence hall policies to ensure a safe and secure living environment.
Collaborated with campus security to report and follow up on security incidents and concerns.
Facilitated conflict resolution among residents to maintain a peaceful and respectful community.
Developed promotional materials for residence hall events and programs.
Conducted regular rounds to keep residents and areas safe and secure.
Answered telephones and routed calls or delivered messages.
Administered, coordinated or recommended disciplinary and corrective actions.
Compiled residents' daily activities and quantities of supplies used to prepare reports
Conferred with medical personnel to understand backgrounds and needs of residents.
Chaperoned group-sponsored trips and social functions.
Behavior Health Technician
SMA
Daytona Beach
09.2019 - 02.2021
Assisted in implementing individualized treatment plans for patients.
Monitored patient behavior and provided support during therapy sessions.
Facilitated group activities to promote social interaction among patients.
Maintained a safe and clean environment for patients and staff.
Collaborated with nurses to administer medication as prescribed.
Engaged patients in daily living skills exercises to enhance independence.
Provided crisis intervention and de-escalation support when necessary.
Documented behavioral incidents to keep accurate records.
Maintained client and employee areas in good working order and with adequate supplies.
Completed patient reports daily and submitted to management for evaluation.
Educated clients on important life skills, housekeeping, and food preparation.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Cultivated relationships with fellow staff members to enhance team collaboration.
Followed standard admissions procedures and documentation requirements for client intakes.
Completed daily client rounds and tracked client movements.
Assisted with execution of client activities, support groups, and field trips.
Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
Educated clients on healthy lifestyle habits, including proper nutrition and exercise regimes.
Facilitated group therapy sessions for clients dealing with a variety of mental health disorders.
Monitored clients' physical and emotional wellbeing.
Interviewed clients to conduct behavioral health assessments.
Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
Maintained accurate records of client progress and behaviors.
Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
Conducted individual counseling sessions to help clients manage their emotions better.
Assisted in developing strategies for improving communication between family members.
Performed medication administration and management duties according to established protocols.
Engaged in community outreach initiatives aimed at raising awareness about mental health issues.
Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
Participated in clinical case reviews and other meetings related to client care planning.
Assessed safety risks in the environment and took appropriate actions when necessary.
Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
Provided transportation services for clients attending doctor's appointments or therapy sessions.
Supported family members through the process of understanding mental illness diagnoses.
Provided crisis intervention services as needed during times of distress or agitation.
Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Provided excellent service to patients through personable communication.
Documented patient interactions in compliance with HIPAA requirements.
Tracked client movement on and off unit by documenting times and destinations.
Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
Implemented stress-reduction techniques to promote patient relaxation and well-being.
Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
Maintained detailed records of patient progress and treatment outcomes.
Tracked and replenished inventory of therapeutic supplies and materials.
Employed motivational interviewing techniques to encourage patient engagement in treatment.
Coordinated with external agencies to facilitate community-based support for patients.
Facilitated group therapy sessions, providing a supportive environment for patient interaction.
Assisted patients in setting and achieving personal and therapeutic goals.
Participated in professional development workshops to stay current with mental health practices.
Supported patients in developing life skills and independence through targeted interventions.
Aided patients in performing activities of daily living.
Developed basic strategies to promote patient safety, wellness and independence.
Influenced patients' behavior with interaction, counseling or instruction.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Recorded patients' health metrics using thermometers or blood pressure gauges.
Collaborated with doctors, psychologists or therapists in working with patient treatments.
Instructed new employees on protocols to use when interacting with psychiatric patients.
Administered oral medications following physician's prescriptions and instructions.
Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
Documented patient progress and communicated findings to the healthcare team.
Psychiatrist Assistant
Park Place the one and only
Daytona Beach
01.2018 - 01.2021
Coordinated patient appointments and managed scheduling for the psychiatric team.
Assisted psychiatrists in evaluating patient mental health conditions.
Documented patient interactions and maintained accurate medical records.
Supported patients during therapy sessions and provided empathetic care.
Collaborated with healthcare staff to develop treatment plans for patients.
Educated patients about medications and addressed their concerns effectively.
Monitored patient progress and reported changes to the supervising psychiatrist.
Ensured compliance with healthcare regulations and maintained confidentiality standards.
Advised family members on proper ways to interact with mentally ill individuals at home or in public settings.
Educated families on how best to support their loved ones suffering from mental illness.
Provided crisis intervention services as needed to stabilize patient behavior.
Attended continuing education courses related to psychiatry topics to stay up-to-date on current standards of practice.
Supported physicians by providing assistance with physical exams and diagnostic tests when necessary.
Utilized various evidence-based practices such as cognitive behavioral therapy, dialectical behavior therapy or trauma-focused psychotherapy techniques when working with patients.
Provided psychoeducation about mental illnesses, medications side effects and treatments options available.
Maintained accurate records of patient information and treatment plans in accordance with HIPAA regulations.
Collaborated with multidisciplinary teams to develop comprehensive treatment plans for each patient.
Participated in staff meetings to discuss difficult cases or new developments in psychiatric treatments.
Monitored patient behavior during treatment sessions and reported any changes to the psychiatrist.
Assessed risk factors associated with suicide attempts or self-harm behaviors among patients.
Developed therapeutic relationships with clients that encouraged open communication about feelings and behaviors.
Provided direct patient care to psychiatric patients, including administering medications and monitoring their progress.
Facilitated coordination between hospitals, nursing homes, rehabilitation centers, schools, courts, social service agencies and other healthcare providers involved in the care of the patient.
Coordinated referrals for additional services such as day programs, residential placements, or other community resources.
Acted as a liaison between psychiatrists and other medical professionals by communicating updates on medication regimens or treatment plans.
Administered standardized psychological tests used for diagnosis purposes.
Assisted psychiatrists in conducting mental health assessments and evaluations of patients.
Conducted individual, family, and group therapy sessions under the direction of a psychiatrist.
Observed interactions between parents, guardians and children, adolescents during visits to provide feedback regarding parenting skills and strategies for managing challenging behaviors.
Handled vital sign monitoring, medication administration and patient behavior assessments.
Communicated with clients and families effectively building lasting relationships.
Ensured compliance with health, safety, and privacy regulations.
Provided emotional support and counseling to patients and their families.
Maintained patient records and documented care activities.
Trained new psychiatric technicians and support staff.
Coordinated with multi-disciplinary teams to review and adjust treatment plans.
Conducted patient orientation sessions for newly admitted individuals.
Ensured safety and welfare of patients through constant supervision.
Monitored patient behavior and reported observations to psychiatric team.
Administered medications as prescribed and documented effects.
Conducted initial patient interviews and assessments.
Assisted patients with daily living activities and encouraged independence.
Led recreational and therapeutic activities to promote patient well-being.
Facilitated group therapy sessions under supervision of psychiatrist.
Implemented de-escalation techniques to manage aggressive behavior.
Assisted in developing and implementing individual patient care plans.
Applied crisis intervention techniques during patient emergencies.
Managed inventory of psychiatric supplies and medications.
Advocated for patient rights and facilitated access to community resources.
Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
Supervised and secured patients restricted to assigned areas.
Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes.
Employed instruction strategies to improve development of sensory- and perceptual-motor skills.
Enforced administrative policies and rules governing students.
Data Collection Systems Assistance at The National Research Council of Thailand (NRCT)Data Collection Systems Assistance at The National Research Council of Thailand (NRCT)