Valeary Chaney
Camden,SC
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Lula Hampton
Saint Louis, MO
03.2021 - 05.2024
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Participated in weekly case conferences with members of the healthcare team for each assigned patient.
Client Care Coordinator
Edith Lindner
Saint Louis, MO
10.2016 - 12.2020
- Developed relationships with key stakeholders to ensure successful delivery of services.
- Assisted clients in navigating through various products, services and applications offered by the company.
- Provided support to clients by responding to inquiries, addressing complaints and resolving issues.
- Conducted regular follow-ups with customers to ensure their satisfaction with services.
- Participated in cross-functional projects aimed at enhancing overall client experience.
- Completed required paperwork and followed up on missing information.
Education
Bachelor of Arts - Broadcasting And Speech Communication
University of Arkansas At Little Rock
Little Rock, AR05-1993
Skills
- Meeting Preparation
- Organizational standards
- Appointment Scheduling
- Filing and Recordkeeping
- Articulate Communication
- Patient Relations
- Office Administration
- Patient Education
Affiliations
I like learning new skills, like pickle ball. I to garden and bike ride. I feel staying active is very important.
References
References available upon request.
Timeline
Patient Care Coordinator
Lula Hampton
03.2021 - 05.2024
Client Care Coordinator
Edith Lindner
10.2016 - 12.2020
Bachelor of Arts - Broadcasting And Speech Communication
University of Arkansas At Little Rock
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