Veteran Phlebotomist with 30 years experience. A proven track record of excellence, working in both clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Provide excellent compassionate and professional care. Exceptional work ethic providing the highest quality service. Strong organizational skills dedicated and professional. Skilled working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
Work History
Certified Phlebotomist Technician
LabCorp
04.2014 - Current
Highly skilled and precise in preforming venipunctures, butterfly and Capillary punctures; collecting, preparing and storing blood samples; verifying and documenting medical records.
Excellent patient-relations skills - known for gentle touch and the ability to alleviate patient anxieties.
Excellent communication skills with patients, doctors and staff.
Multiple awards given, including Labatorian Of Yhe Year in 2019. Only one person per state wins this award.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Centrifuged blood samples as outlined in clinical protocols.
Followed physician orders to correctly administer therapeutic phlebotomy.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Reviewed patient records for accuracy and completeness.
Organized daily work based on collection priority.
Packaged and shipped specimens to central lab daily.
Conducted venipuncture and other CT procedures.
Monitored patients for reactions and verified sample quality.
Tracked collected specimens by initialing, dating and noting times of collection.
Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
Performed bedside tests like bleeding time tests and entered results into patient charts.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Obtained blood specimens by performing venipunctures and finger sticks mutiple times per day.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Assembled tourniquets, needles and blood collection devices to prepare work trays.
Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
Patient Care Technician Cardiac Department
Doylestown Hospital
01.1994 - 06.2012
Highly Skilled and precise in preforming venipunctures, Butterfly and capillary punctures; collecting, preparing and storing blood samples; verifying and documenting medical records.
Highly skilled with extensive knowledge in preforming electrocardiograms (ECGs), routine, urgent and STAT.
Highly skilled as a Sheath Technician creating and maintaining a sterile shield while pulling sheaths from main arteries.
Excellent communication skills with patients, nurses and doctors.
Excellent patient- relations skills - known for having a gentle touch and the ability to alleviate patient anxieties.
Strong data entry knowledge
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Collected laboratory specimens, dropped off at laboratories and picked up test results.
Supported patient admissions, discharges and transfers to promote team productivity.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assembled admissions pages and added new pages to patients' charts.
Emergency Medical Technician
Chalfont Ambulance
01.1995 - 01.1997
Calm and level headed under stressful conditions
Skillfully obtained blood samples for medical testing and transfusion through venipuncture.
Ability to skillfully multitask in fast pasted situations.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Communicated with lucid patients to gather incident and medical history information.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Administered tests and medication to stabilize patients in field or in transit.
Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.
Executed stomach suction, airway management and heart monitoring to treat patients.
Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
Recorded situational triages, medication administration and patient statuses using [Software] to collect data on EMT effectiveness and emergency preparedness.
Certified Nurses Aide
Baptist Hospital Of Southeast Texas
01.1990 - 01.1993
Highly skilled and precise in preforming venipunctures, butterfly and capillary punctures, collecting, preparing and storing blood samples; verifying and documenting medical records.
Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Discussed medical histories with patients in effort to provide most effective medical advice.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Obtained client medical history, medication information, symptoms and allergies.
Education
Associates - Nursing
Bucks County Community College
275 Swamp Rd, Newtown, PA 18940
01.1997
High School Diploma -
Silsbee High School
Silsbee, TX
06.1982
Skills
Expert Phlebotomist
Develop and maintain unique bond with patients and family
Calm and levelheaded under stressful conditions
Ability to multi-task
Build trust and minimize patient discomfort
Patient hard working and highly compassionate
Strong knowledge of medical terminology
Train and assist other staff in phlebotomy, patient care and computer skills
Biohazard Waste Disposal
Peak and Trough Tests
Glucose Screening
MEDITECH Software
Patient Relations
Information Gathering
Equipment and Instrument Sterilization
Vacuum Tube and Syringe Use
Interval Testing
Sample and Form Matching
Electronic Medical Record Software
Biohazard Policy Compliance
Sharps Collection
Hemoglobin Testing
Sample Processing
Tray Organization
Chronic Disorders
Analytical Diagnostic Support
Butterfly Venipuncture
Staff Phlebotomy Training
Specimen Transportation
Fluid and Tissue Disposal
Patient Monitoring
Medical Records Maintenance
Data Recording
Stress Management
Patient Education
Proper Storage Procedures
Epic Software
Phlebotomy Functions
Manual and Finger Dexterity
Sanitation and Sterilization
Injection Administration
Adult Learning Principles
Specimen Labeling Procedures
Patient Confidentiality
Computer Operations
Safety Assurance
Patient Flow
Measuring Vital Statistics
Tracking Specimens
Blood Specimen Storage
Patient Identification
Goal Minded
Donor Suitability Determination
Creative Solutions
Physician Order Review
Monthly Inventory
Insurance Information Collection
Laboratory Information System (LIS)
Facility Management
Health Needs Education
Medical Screening
Creative Thinking
Urinalysis Testing
OSHA Regulations
Fluid Intake Monitoring
Patient Data Management Systems
Medical History Taking
Saline Flushes
Infection Control Standards
Process Monitoring
Machine Calibration
Answering Questions
Diagnostic Evaluation
Strategic Methods
Transportation Assistance
Quality Improvement Activities
Supply Requisition and Inventory
Logical Thinking
Project Requirements
Equipment and Supply Inspections
Pulse Oximetry
Paperwork Processing
Specimen Coordination
Customer Satisfaction
Clerical Support
Finger Stick Method
Preparing Devices
Staff Collaboration
Invoice Statements
Team Leader
Safety Rules Regulations
Complex Terminology Interpretation
Patient Medical Histories
Medical Histories and Vital Statistics
Preform ECG's, external defibrillators and bag-valve mask resuscitation