Valeerat SaeTan
Melbourne
Summary
Experienced retail professional with over 20 years in the industry, spanning from entry-level to leadership roles. Demonstrated expertise in retail operations, customer engagement, and team management. Proven track record of professional and personal growth, achieving numerous accomplishments and developing a diverse skill set essential for success in the dynamic retail environment.
Overview
12
12
years of professional experience
Work History
Store Manager
Banter by Piercing Paogda- Signet Jewlers
08.2024 - 03.2025
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Surf Style Retail Management Inc.
04.2021 - 08.2024
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- As well as assisting customers when needed, assisting store cashiers at peak periods making sure the store is organized, neat and tidy.
- Receiving shipments, pricing, mark downs and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
GOODWILL INDUSTRIES OF CENTRAL FLORIDA
11.2020 - 04.2021
- As a assistance manager I am responsible for providing outstanding customer service, cash handling, opens and closes the store when scheduled.
- Performs other administrative duties in a retail setting.
- My main duties include assisting customers when needed, assisting store cashiers at peak periods making sure the store is organized, neat and tidy.
- As well as maintaining a good image, maintenance, loss prevention, safety, and security of Goodwill in accordance with Goodwill policies and procedures.
Assistant Manager
Ross Dress For Less
04.2018 - 11.2020
- I was responsible for coaching and mentoring the team members to ensure proper performance and customer service relations skills.
- Resolved customer inquires and complaints in a timely and professional manner.
- Assisted in overseeing accurate and efficient operation of cash registers.
- Greeted customers entering the store, and responsible promptly to needs.
- Completed point-of-sale transactions, maintaining control of cash registers.
Assistant Manager
Journeys shoes store
03.2015 - 04.2018
- I managed day-to-day operations including preparing daily work schedules, track work progress, update project critical path schedules, and advise leadership of needed adjustments to daily work activities.
- As well as monitoring key performance indicator, resolving customers complaints efficiently while maintaining excellent customer service.
- And supervising cash handling processes to ensure accuracy of each transactions, while assisting customers with product selection, payment options and returns.
Assistant Manager
Wawa
01.2013 - 03.2015
- Managed daily operations of the store , including scheduling staff, assigning task, and overseeing inventory control process.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached and mentor new employee on company policies and products.
- Assisted with new employee training and conducted performance reviews to track overall process.
- Track store inventories and replenish products according to demands.
Education
Associate's degree - Software Engineering
Keiser University
Melbourne, FL05.2025
High school diploma - undefined
Homestead Senior High School
Homestead, FL03.2003
Skills
- Assistant Manager Experience
- Leadership
- Supervising Experience
- Retail Sales
- Recruiting
- POS
- Management
- Store Management Experience
- Sales
- Merchandising
- Sales Management
- Cash Handling
- Retail Management
- Hourly shift management
- Store operations oversight
- Personnel development
- Talent recruitment
- Shift scheduling
- Accurate money handling
- Employee supervision and motivation
Timeline
Store Manager
Banter by Piercing Paogda- Signet Jewlers
08.2024 - 03.2025
Store Manager
Surf Style Retail Management Inc.
04.2021 - 08.2024
Assistant Manager
GOODWILL INDUSTRIES OF CENTRAL FLORIDA
11.2020 - 04.2021
Assistant Manager
Ross Dress For Less
04.2018 - 11.2020
Assistant Manager
Journeys shoes store
03.2015 - 04.2018
Assistant Manager
Wawa
01.2013 - 03.2015
High school diploma - undefined
Homestead Senior High School
Associate's degree - Software Engineering
Keiser University
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