Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Advanced Medical Support Assistant
Cleveland Clinic
Port Saint Lucie, FL
12.2020 - Current
I WORK 40 HOURS A WEEK.
Greeted patients upon arrival and directed them to their destination within the facility.
Assisted with the scheduling of patient appointments and follow-up visits.
Checked vital signs such as blood pressure, pulse rate, temperature, when required.
Updated outdated patient information to maintain current records.
Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
Scheduled appointments for patients via phone and in person.
Organized charts, documents and supplies to maintain team productivity.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Contacted medical facilities to schedule patients for admission.
Supported administrative staff by processing payments.
As a ASMA , I Work within the team to set team priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
Maintains and monitors patient appointment schedules for the clinic and communicates delays to the appropriate staff and patients.
Advanced Medical Support Assistant
Saint Mary's Medical Center
West Palm Beach, FL
02.2017 - 03.2020
I WORKED 40 HOURS A WEEK AS A AMSA.
Conducted quality assurance checks on medical charts to ensure accuracy of documentation.
Verified patient insurance coverage for services rendered at the facility.
Ensured that all necessary forms were completed correctly prior to patient discharge.
Coordinated care plans between various departments of the hospital or clinic setting.
Conducted quality assurance checks on medical charts to ensure accuracy of documentation.
Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
Assisted with the scheduling of patient appointments and follow-up visits.
Updated outdated patient information to maintain current records.
Scheduled appointments for patients via phone and in person.
Secured patient information and maintained patient confidence by completing and safeguarding medical records ( HIPAA LAW)
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Answered phones, scheduled appointments, greeted patients and ordered supplies.