Valen Martinez
Carlsbad
Summary
Throughout my work experience I have acquired many skills. My best attribute would be my customer service skill. I am always friendly and eager to learn. I'm a strong communicator, and a team player. I strongly believe in a team setting, and it's importance to keep everyone in the loop to foster the team spirit.
I am Personable and proactive with keen ability to connect with clients and understand their needs. Well-versed in market trends and property values, demonstrating proficiency in leveraging digital marketing tools and effective communication. Committed to facilitating successful transactions and fostering lasting client relationships.
Overview
15
15
years of professional experience
Work History
Realtor- Qualifying Broker
Empire Real Estate Group LLC
04.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Realtor Associate
Means Real Estate
08.2016 - 03.2023
- Managed multiple property listings simultaneously while maintaining high levels of organization to ensure no details were overlooked or deadlines missed.
- Showcased properties effectively using high-quality photos, virtual tours, engaging descriptions tailored to the target audience.
- Built long-lasting relationships with clients through excellent customer service and a genuine passion for helping others.
- Developed comparative market analyses for accurate property pricing strategies that maximized seller profits while minimizing time on the market.
Executive secretary
Lakeview Christian Home
08.2013 - 12.2014
- The Executive Secretary is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner
- Job duties consist of :
- Receive, direct and relay telephone messages and fax messages
- Direct the general public to the appropriate staff member
- Maintain the general filing system and file all correspondence
- Assist in the planning and preparation of meetings, conferences and conference telephone calls
- Make preparations for Board/budget meetings
- Maintain an adequate inventory of office supplies
- Respond to public inquiries
- Provide word-processing and secretarial support
- Type confidential documents on a wordprocessing system
- 575-887-3947
Mortgage Fulfillment Specialist
Peirson Patterson Real Estate Lawfirm LLC
06.2010 - 05.2013
- Resolved issues efficiently during the pre-closing stage, minimizing delays and keeping transactions on schedule.
- Collaborated closely with underwriters, processors, and title companies for seamless loan closing experiences.
- Increased accuracy in calculating escrow amounts by implementing improved data entry techniques and double-checking computations.
- Enhanced customer satisfaction with timely and accurate mortgage closings, maintaining a professional demeanor throughout the process.
- Participated actively in company-wide meetings discussing strategies for improving client service levels within the mortgage department as a whole.
- Monitored changing lending regulations continuously to maintain up-to-date knowledge of industry trends affecting the mortgage closing process.
- Expedited loan approval times through diligent tracking of underwriting conditions and proactive communication with all parties involved.
- Ensured proper document storage and disposal, safeguarding sensitive financial information in accordance with company policies and legal requirements.
- Reduced errors in loan documentation by implementing thorough quality control measures.
- Streamlined the recording of mortgage documents by establishing relationships with local government offices for expedited processing times.
- Organized and prioritized multiple loan files simultaneously, maintaining strict deadlines to meet client expectations.
- Maintained a high level of accuracy and professionalism while managing a large caseload of loans, consistently meeting or exceeding performance targets.
Education
Associates in General Studies - General Studies
New Mexico State University- Carlsbad
Carlsbad, NM05-2016
High School Diploma - undefined
Carlsbad High
01.2004
Skills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
Recognized as Carlsbad's top 40 under 40 up and coming leaders in our community in 2022.
This award honors forty dynamic young leaders for both occupational and community leadership.
Timeline
Realtor- Qualifying Broker
Empire Real Estate Group LLC
04.2023 - Current
Realtor Associate
Means Real Estate
08.2016 - 03.2023
Executive secretary
Lakeview Christian Home
08.2013 - 12.2014
Mortgage Fulfillment Specialist
Peirson Patterson Real Estate Lawfirm LLC
06.2010 - 05.2013
High School Diploma - undefined
Carlsbad High
Associates in General Studies - General Studies
New Mexico State University- Carlsbad
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