Valencia Bell
Forkland,Alabama
Overview
14
14
years of professional experience
Work History
Claim Service Specialist
Allstate Insurance Company
Remote, AL
08.2021 - Current
- Managed customer claims, ensuring timely resolutions and payouts while meeting performance targets.
Cashier
Greene Charity Bingo
Eutaw, AL
03.2018 - 01.2021
- Provided excellent customer service, serving as the primary contact for ticket sales and information requests.
Office Assistant
Matthews Business Solutions
Tuscaloosa, AL
12.2016 - 02.2018
- Handled client inquiries, payroll processing, and sales tax submissions with precision and efficiency.
Cashier
West End Diner
Tuscaloosa, AL
08.2016 - 01.2017
- Assisted customers with menu selections and streamlined transaction processes in a busy environment.
Customer Service Representative
FIS Global
Northport, AL
12.2012 - 05.2013
- Supported clients via phone regarding credit card inquiries, consistently achieving performance goals.
Sales Associate
Sally's Beauty Supply
Tuscaloosa, AL
02.2012 - 11.2015
- Managed inventory restocking and maintained a professional atmosphere amidst high customer volume.
Timeline
Claim Service Specialist
Allstate Insurance Company
08.2021 - Current
Cashier
Greene Charity Bingo
03.2018 - 01.2021
Office Assistant
Matthews Business Solutions
12.2016 - 02.2018
Cashier
West End Diner
08.2016 - 01.2017
Customer Service Representative
FIS Global
12.2012 - 05.2013
Sales Associate
Sally's Beauty Supply
02.2012 - 11.2015