Summary
Overview
Work History
Education
Skills
Timeline
Valencia Britt

Valencia Britt

Greenville,North Carolina

Summary

Administrative support with experience working safe and effectively in environments that demand strong organizational interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Detail oriented and resourceful in completing all in job duties and able to multi-task effectively. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

12
12
years of professional experience

Work History

Area Technician

Vidant Health
Greenville, North Carolina
12.2018 - 09.2021


  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Prioritized tasks and planned workflows to meet operational targets

Overnight Stocker

WALMART
Greenville, NC
02.2017 - 12.2018


  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Inspected floor displays, noted missing items and immediately replenished merchandise

Driver

AUTOZONE
Greenville, NC
11.2014 - 12.2015
  • Delivered goods and products to customer on time and in excellent condition
  • Generated leads and cold called customers each week to set up appointments and bring in new business
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Pulled parts off store shelves to fill customer orders.
  • Collected $1 in payments for completed deliveries and services daily.

Service Center Associate

FOOD LION
Greenville, NC
10.2013 - 03.2015
  • Cash Handling Paperwork Deposits Western Union Lottery Money Orders
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Maintained strong customer relations and effective customer service standards..


Cafeteria Technician

VIDANT MEDICAL CENTER
Greenville, NC
08.2011 - 08.2012
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked omelet, salad and dessert stations at busy cafeteria.
  • Provided exemplary service to students, staff and visitors.
  • Served food according to temperature, safety and presentation guidelines
  • Cleaned and sanitized surfaces, tools and equipment

Assistant Manager

HORIZINN STUDIO SUITES
Greenville, NC
09.2009 - 10.2011
  • Provided exceptional service and assistance to guests upon check-in.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies

Pharmaceutical Operator

Manpower
Greenville, North Carolina
10.2009 - 08.2011
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples
  • Followed all waste handling guidelines to minimize waste generation.
  • Improved operations through consistent hard work and dedication.
  • Stored, retrieved, mixed and monitored chemicals used in production process.

Education

Certificate - Computer Technology Awareness

Pitt Community College, Winterville, NC
07.2022

Diploma - Medical Billing And Coding Specialist

Everest College - Newport New, Newport News, VA
08.2008

High School Diploma -

Christian Correspondence School, Townsend, GA
01.2004

Skills

  • Quick learner
  • Microsoft Office
  • Computer proficient
  • Cash Handling
  • Customer Service
  • Friendly and Relatable
  • Medical Billing and Collections
  • Office Supplies and Inventory
  • Cash Flow and Reconciliation

Timeline

Area Technician - Vidant Health
12.2018 - 09.2021
Overnight Stocker - WALMART
02.2017 - 12.2018
Driver - AUTOZONE
11.2014 - 12.2015
Service Center Associate - FOOD LION
10.2013 - 03.2015
Cafeteria Technician - VIDANT MEDICAL CENTER
08.2011 - 08.2012
Pharmaceutical Operator - Manpower
10.2009 - 08.2011
Assistant Manager - HORIZINN STUDIO SUITES
09.2009 - 10.2011
Pitt Community College - Certificate , Computer Technology Awareness
Everest College - Newport New - Diploma, Medical Billing And Coding Specialist
Christian Correspondence School - High School Diploma,

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Valencia Britt