Valencia Chester
Greenville,MS
Summary
Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.
Overview
8
8
years of professional experience
Work History
Investigative Assistant\ Clerk
Greenville Police Department
Greenville, MS
10.2018 - Current
- Established and maintained variety of automated and manual files and records.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers and employees to answer questions or explain information.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
Customer Service Representative
Community Choice Financial Inc.
Greenville, MS
06.2016 - 10.2018
- Set up and activated customer accounts.
- Consulted with customers to resolve service and billing issues.
- Developed strong customer relationships to encourage repeat business.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Adhered to financial services security and audit procedures.
Patient Access Representative
Greenville Clinic
Greenville, MS
02.2015 - 08.2017
- Applied HIPAA privacy and security regulations while handling patient information.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Collaborated with clinical and administrative staff to meet patient needs.
Education
Medical Assistant
New Educational Beginnings
Dumas, AR01.2014
High School Diploma -
Greenville High School
Greenville, MS05.2007
Skills
- Multitasking and Prioritization
- Verbal and Written Communication
- Skilled in Business Technology
- Flexible and Adaptable
Timeline
Investigative Assistant\ Clerk
Greenville Police Department
10.2018 - Current
Customer Service Representative
Community Choice Financial Inc.
06.2016 - 10.2018
Patient Access Representative
Greenville Clinic
02.2015 - 08.2017
Medical Assistant
New Educational Beginnings
High School Diploma -
Greenville High School
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