Experienced recruiting leader well-versed in finding qualified candidates to close workforce gaps. Proficient in both offline and online recruitment strategies. Desiring a long-term position with the opportunity to grow with the team.
Overview
12
12
years of professional experience
Work History
Tax Manager
Liberty Tax Service
Fayetteville, NC
01.2024 - 04.2024
Ensured timely payment of taxes owed by clients.
Developed strategies to minimize client's overall tax liabilities while staying within the boundaries of applicable law.
Researched new legislation that affects taxes due from individuals or businesses.
Developed and implemented financial strategies to maximize profits and reduce costs.
Prepared and filed corporate, trust, partnership, and individual income tax returns.
Recommended methods for improving processes related to taxation matters.
Trained staff members in proper procedures for filing returns and preparing documents required by regulatory agencies.
Reviewed and analyzed financial statements to determine tax liability.
Monitored changes in local, state and federal taxation laws.
Registered Behavior Technician
HealthPRO Heritage
Fayetteville, NC
08.2023 - 09.2024
Ensured safety protocols were followed at all times during therapy sessions.
Maintained accurate records of all sessions conducted with students.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Collaborated with doctors, psychologists or therapists in working with patient treatments.
Led individual and group therapy supporting prescribed procedures.
Instructed staff members on how to implement behavioral interventions and utilize positive reinforcement strategies effectively.
Provided direct one-on-one instruction to children with autism in a variety of settings.
Engaged students through play activities while incorporating therapeutic techniques.
Area Manager
Jackson Hewitt
Fayetteville, NC
02.2022 - 04.2023
Streamlined operational efficiencies by successfully hiring top talent driving productivity.
Oversaw the recruitment process for new staff members including interviewing and training.
Conferred with technical and administrative staff to devise and implement corrective actions.
Conducted market research and reported on competitors.
Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
Authored and updated production reports and personnel records to facilitate operational decisions.
Supported sales team members to drive growth and development.
Boosted team morale and overall revenues by creating and implementing sales contests.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Senior Tax Manager
Prestige Tax Services
Fayetteville, NC
12.2012 - 04.2020
Identified and resolved complex tax issues.
Met internal and external deadlines for tax filings, monthly accounting close and quarterly financial reporting.
Conducted research on a variety of complex tax matters in order to provide advice on potential solutions.
Provided guidance to clients regarding the implications of new or proposed legislation on their businesses.
Maintained up-to-date knowledge of applicable rules and regulations by attending seminars and training sessions regularly.
Streamlined operational efficiencies by successfully hiring top talent driving productivity.
Oversaw the recruitment process for new staff members including interviewing and training.
Conferred with technical and administrative staff to devise and implement corrective actions.
Implemented new processes and procedures tactfully and passionately.
Education
Associate of Arts - Education
Fayetteville Technical Community College
Fayetteville, NC
05-2019
Associate of Arts - Paralegal Studies
Fayetteville Technical Community College
Fayetteville, NC
05-2019
Bachelor of Science - Social Work
Fayetteville State University
Fayetteville, NC
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC
Skills
Problem solving
Employee training
Parent and caregiver training
Recruitment strategy
Staff training
Team leadership
Interviewing
Recruitment and hiring
Employee recognition programs
Team management
Timeline
Tax Manager
Liberty Tax Service
01.2024 - 04.2024
Registered Behavior Technician
HealthPRO Heritage
08.2023 - 09.2024
Area Manager
Jackson Hewitt
02.2022 - 04.2023
Senior Tax Manager
Prestige Tax Services
12.2012 - 04.2020
Associate of Arts - Education
Fayetteville Technical Community College
Associate of Arts - Paralegal Studies
Fayetteville Technical Community College
Bachelor of Science - Social Work
Fayetteville State University
Bachelor of Science - Psychology
Fayetteville State University
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