Valencia Crisco
OLD BRIDGE,United States
Summary
Management Professional with over 18 years of extensive expertise in the non-profit sector, specializing in operations management, program development, and community development. Demonstrates a visionary approach to strategic planning and change management, leveraging skills in financial management and resource allocation to drive impactful results. Renowned for fostering collaborative environments, enhancing service delivery, and building robust partnerships with stakeholders and community organizations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Housing Specialist
Urban Pathways Organization
06.2023 - 12.2024
- Conducted housing eligibility assessments and coordinated placements for individuals and families in accordance with HUD and local housing authority regulations.
- Developed individualized housing plans, ensuring clients received appropriate referrals and support services to promote long-term housing stability.
- Maintained accurate and up-to-date client records in case management systems, ensuring compliance with confidentiality and funding requirements.
- Collaborated with landlords, property managers, and community agencies to secure affordable housing units and resolve tenant-landlord issues.
- Provided ongoing housing counseling and crisis intervention to support clients at risk of eviction or experiencing barriers to housing retention.
Case Manager
Urban Pathways Organization
06.2023 - 12.2024
- Managed a caseload of up to 40 clients, developing individualized service plans and monitoring progress toward housing, employment, and health goals.
- Conducted intake assessments to identify client needs and coordinated referrals to medical, mental health, substance abuse, and social service providers.
- Advocated for clients in multidisciplinary team meetings and with community partners to ensure access to appropriate services and resources.
- Maintained detailed documentation in compliance with agency policies and funding requirements, including case notes, assessments, and progress reports.
- Provided crisis intervention and support, helping clients navigate emergency situations while maintaining professional boundaries and ethical standards.
Respite Coordinator
Urban Pathways Organization
06.2009 - 06.2023
- Coordinated respite care services for families and caregivers of individuals with developmental disabilities, chronic illnesses, or mental health conditions.
- Assessed client and caregiver needs through intake interviews and developed customized respite care plans to ensure appropriate support and relief.
- Recruited, trained, and scheduled qualified respite care providers while maintaining compliance with agency and state regulations.
- Monitored service delivery and conducted regular follow-ups with families and care providers to ensure satisfaction and quality of care.
- Managed client records, documentation, and reporting for funding agencies and internal audits, ensuring accuracy and confidentiality.
Placement Coordinator
Urban Pathways Organization
05.2007 - 07.2009
- Facilitated the placement of clients into appropriate housing, educational, or employment programs by assessing needs, qualifications, and goals.
- Collaborated with partner organizations, employers, and service providers to secure placement opportunities and maintain a strong referral network.
- Conducted intake assessments and maintained up-to-date client profiles to ensure tailored placement recommendations and ongoing support.
- Tracked placement outcomes and prepared detailed reports for internal stakeholders and funding sources, ensuring data accuracy and program compliance.
- Provided follow-up support and case management to ensure successful client transitions and long-term placement stability.
Coordinator of Employment and Vocational Services
Urban Pathways Organization
01.2006 - 05.2007
- Developed and managed individualized employment and vocational plans for clients with barriers to employment, including disabilities, justice involvement, or housing instability.
- Built and maintained partnerships with local employers, vocational training programs, and community organizations to create job placement and training opportunities.
- Supervised a team of job coaches and employment specialists, ensuring high-quality service delivery and goal achievement for all clients.
- Monitored client progress through regular assessments and adjusted employment plans as needed to support long-term job retention and career advancement.
- Coordinated job readiness workshops, resume development sessions, and mock interviews to prepare clients for competitive employment.
Education
Certification in Health Coaching -
Institute for Intergrative Nutrtion
12.2025
Master of Science - Health and Wellness
American College for Healthcare Sciences
Portland, OR12.2021
Bachelor of Science - Community Health and Human Services
St. Joseph's College
Brooklyn, NYSkills
- Proficient in housing compliance standards
- Comprehensive client evaluations
- Documentation management skills
- Affordable housing program expertise
- Proficient in Microsoft Office Suite
- Empathetic communication
- Effective decision-making
- Effective communication skills
- Proficient in prioritizing tasks
- Mediation and conflict management
- Understanding of affordable housing programs
Certification
Certification in Health Coaching, Institute for Integrative Nutrition, 12/31/25
Wellness Coaching and Holistic Nutrition, American College of Healthcare Sciences, 12/2021
Counseling and Alcoholism and Addictions Counseling St. Joseph's College
Training
- Handling Aggressive Behaviors
- Effective Workplace Writing
- Maintaining Professional Boundaries
- Rape and Sexual Assault/Childhood Sexual Assault
- Facilitator Prep
- Crisis Intervention
- Domestic Violence and Substance Abuse
- Procedures for Reporting Suspected Child Abuse and Neglect
- Train the Trainer
- First Response: Trauma and Sexual Assault
- Cultural Diversity
- Motivational Interviewing Techniques
Activities
Facilitator, Cultural Diversity Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Empowerment is the greatest prescription- a coach doesn't heal you; they help you heal yourself
Valencia Crisco
Timeline
Housing Specialist
Urban Pathways Organization
06.2023 - 12.2024
Case Manager
Urban Pathways Organization
06.2023 - 12.2024
Respite Coordinator
Urban Pathways Organization
06.2009 - 06.2023
Placement Coordinator
Urban Pathways Organization
05.2007 - 07.2009
Coordinator of Employment and Vocational Services
Urban Pathways Organization
01.2006 - 05.2007
Master of Science - Health and Wellness
American College for Healthcare Sciences
Bachelor of Science - Community Health and Human Services
St. Joseph's College
Certification in Health Coaching -
Institute for Intergrative Nutrtion
Similar Profiles
Keisha JordanKeisha Jordan
1st Grade Elementary Teacher at Urban Pathways K-5 College Charter School1st Grade Elementary Teacher at Urban Pathways K-5 College Charter School
Natural WrightNatural Wright
Security Guard at Urban PathwaysSecurity Guard at Urban Pathways
TALAINER BANKSTALAINER BANKS
Shift Supervisor at Urban PathwaysShift Supervisor at Urban Pathways
Jaime L. VallecillaJaime L. Vallecilla
Lead Associate at Morgan StanleyLead Associate at Morgan Stanley
Kevin MacLaneKevin MacLane
Gas Station Attendant at WawaGas Station Attendant at Wawa