Valencia Johnson
Houston,TX
Summary
Highly efficient and organized individual with strong planning skills dealing with complexity and diversity. Practiced with making sound judgments in high-pressure situations. Creative problem solver focused on customer-service and safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
cook
burger king
06.2019 - 01.2020
- Prepare menu products, cook items on grill, operate timers, and remove products when timer sounds
- Discard ingredients/products that have expired or do not meet quality standards
- Keep workstation well stocked
- Maintain cleanliness of work area.
provider
A&C HEALTHCARE services
04.2017 - 08.2017
- Monitored patient conditions by providing housekeeping and laundry services
- Assisted patients by providing personal services such as bathing, dressing, and grooming
- Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques, and equipment for personal hygiene
- Advised on nutrition, cleanliness, and housekeeping.
csr/sales/secretary
houston chronicle
03.2012 - 02.2017
- Identified and assessed customers’ needs to achieve satisfaction
- Provided accurate, valid, and complete information by using the right methods/tools
- Handled customer complaints, provide appropriate solutions, and alternatives within the time limits
- Followed communication procedures, guidelines, and policies.
csr/pawn broker
cash america pawn
02.2007 - 10.2011
- Served customers by providing product and service information and resolving product issues
- Opened customer accounts by recording account information
- Engaged with customers and provided exemplary customer service
- Managed large amounts of incoming calls.
Aircraft Cabin Cleaner
World Service
Houston, TX
10.2006 - 02.2007
Education
High School Diploma -
Forest Brook High School
Phlebotomy -
Avalon Medical Careers
Skills
- Effective Communicator
- Attentive
- Dependable
- Time Management
- Empathy
Certification
Phlebotomy Certificate
Timeline
cook
burger king
06.2019 - 01.2020
provider
A&C HEALTHCARE services
04.2017 - 08.2017
csr/sales/secretary
houston chronicle
03.2012 - 02.2017
csr/pawn broker
cash america pawn
02.2007 - 10.2011
Aircraft Cabin Cleaner
World Service
10.2006 - 02.2007
High School Diploma -
Forest Brook High School
Phlebotomy -
Avalon Medical Careers