Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
COMMUNICATION
LEADERSHIP
Intern
Open To Work
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Valencia Petty

Columbia,SC

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Credit Analyst IICredit and Collections, Team LeadCredit AnalystB2B Account Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Columbia, SC, US
Open to relocation: Yes

Important To Me

Work-life balanceFlexible work hoursWork from home optionCareer advancementPaid time off

Summary

Dynamic B2B credit and collections professional with extensive experience in driving organizational success through rigorous financial analysis and strategic risk management. Strong analytical skills and a proven ability to evaluate creditworthiness ensure precision in financial reporting and assessments. Recognized for fostering effective team collaboration and adaptability in fast-paced environments, providing reliable support that enhances operational efficiency. Expertise in financial modeling, credit risk analysis, and market research, consistently focused on delivering measurable results that contribute to overall business objectives.

Overview

13
13
years of professional experience

Work History

Credit Analyst II

Allied Air, Lennox Industries
01.2021 - 05.2026
  • Assisted in resolving billing issues quickly while maintaining high customer service standards. Reviewed and monitored assigned accounts regularly, proactively addressing potential issues before they escalate. Communicated effectively with customers regarding payments through both verbal and written channels, ensuring timely follow-ups to support payment arrangements and foster positive relationships. Managed order releases while overseeing customer credit limits and ensuring compliance with sales tax regulations. Achieved top collections metrics while handling a $34 million portfolio. Maintained 100% current accounts and a 0-day DSO metric.

Credit and Collections, Team Lead

Staples Business Advantage
01.2013 - 12.2020
  • Achieved financial objectives by effectively assisting collection supervisors and managers with proactive initiatives. Directed management of a team portfolio worth over $200m in open sales, ensuring comprehensive account coverage for 10-15 associates. Implemented training programs that equipped the team with the latest best practices and collections software functionalities. Identified potential fraud in accounts and facilitated necessary preparations for bad debt write-offs. Leveraged collaborative opportunities with other departments to enhance outcomes on delinquent accounts.
  • Specialized in managing high-value accounts, focusing on account reconciliation and cash application to facilitate timely project resolution.

Education

Criminal Justice

Benedict College
01-2001

Skills

  • Proficient in collections software and analytics
  • Financial credit assessment
  • Verbal and written communication
  • Relationship management
  • Microsoft Excel proficiency
  • Oral and written communications
  • Analytical thinking
  • Relationship building
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Interpersonal skills

Timeline

Credit Analyst II

Allied Air, Lennox Industries
01.2021 - 05.2026

Credit and Collections, Team Lead

Staples Business Advantage
01.2013 - 12.2020

Criminal Justice

Benedict College

COMMUNICATION

Highly effective collaborator, using honed skills in active listening, persuasiveness, mindfulness, empathy, and patience.

LEADERSHIP

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality. Works well as a versatile leader or active individual contributor. Revered for having impeccable work ethic and being extremely dependable.

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Valencia Petty