VALENCIA SCAFE
Cibolo,USA
Summary
Accomplished Dental Hygiene Instructor with the Department of the Army, skilled in educational instruction and patient management. Proven leader in developing training programs and enhancing team performance. Expert in decision-making and communication, driving successful outcomes and fostering a collaborative environment. Delivered equal opportunity training to over 500 personnel, demonstrating commitment to diversity and inclusion.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dental Hygiene Instructor
Department of the Army
Fort Sam Houston, TX
01.2025 - Current
- Educated students on dental hygiene practices and oral health maintenance.
- Developed instructional materials for classroom and hands-on training sessions.
- Assessed student performance through practical demonstrations and written evaluations.
- Implemented best practices in infection control and patient safety protocols.
- Provided guidance to students regarding career development opportunities within the field of dentistry.
- Instructed students in clinical, laboratory, and didactic settings to ensure competency in all areas of dental hygiene.
- Participated in continuing education courses to stay abreast of new developments in the profession.
Human Resource Scheduling Managerial Supervisor
Six Flags Fiesta Texas
San Antonio, TX
06.2022 - 01.2023
- Developed and updated scheduling policies covering all department activities.
- Trained and supervised team of numerous scheduling coordinators.
- Developed effective scheduling processes to achieve production objectives.
- Gathered employee and staff data to develop weekly work schedules.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Entered information into system to update status reports.
- Updated reports and daily logs for management use and permanent files.
- Analyzed demand and recommended updates to calendar schedule.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Assessed player abilities and assigned positions according to individual strengths.
- Adhered strictly to rules and regulations of activities department and district.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
Dental NCOIC
US Army
Fort Meade, MD
08.2018 - 01.2022
- Experience Conducting risk assessments Reviewing records.
- Coordinating training Report writing Personnel mentoring MS Office Data management Non-Commissioned Officer in Charge (NCOIC), Serves as the NCOIC dental team in a dental facility; provides technical guidance; determines personnel requirements, establishes work priorities, organizes work schedules and duty assignments; instructs subordinates in work techniques and procedures; evaluates personnel performance, counsels personnel, and prepares evaluation reports; prepares administration, technical, patient and manpower reports.
- Responsible for independently coordinating, planning and evaluating direct administration, management and coordination of the Dental Care Optimization (DCO) program with the U.S.
- Provides administrative services and advice in order to meet procedural and clinical requirements pertaining to the provisions of outpatient care to the beneficiary population.
- Implement program policies and regulatory guidance for the clinic.
- Makes recommendations regarding administrative policies and procedures that should be developed and implemented to provide cost effective, accessible and quality dental care services.
- Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
- Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provides references to alternate timekeeper and keeps alternate involved in preparation frequently enough to perform in the absence of timekeeper.
- Skilled in the use of office equipment such as typewriters, calculators, fax, xerox, computer terminal, paging system, and multi-line telephones.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Prepares and submits corrected time cards when necessary.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Planned and oversaw numerous events focused on different cultures present in company workforce.
- Developed and presented talks on EO standards.
- Notifies the Payroll Office of time and leave moves of employees within the service in a timely manner.
- Helped workplaces determine guidelines for establishing and maintaining discrimination-free environments supportive of employees and compliant with applicable laws.
- Conducted surveys and evaluated findings to determine existence of systematic discrimination.
- Responsible for the timely preparation, maintenance, and submission of electronic timecards.
- Onboarded new employees in time reporting and payroll systems.
Assistant Store Manager
Aeropostale
Hanover, MD
07.2021 - 12.2021
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Scheduled staff to assign employee shifts according to departmental and business needs.
Instructor/Writer
US Army
Fort Sam Houston, TX
08.2015 - 08.2018
- Applies principles, methods, and techniques of instruction, and knowledge of dental hygiene and dental science to plan and instruct different classes.
- Independently plans and instructs dental assistant procedures and techniques including, but not limited to, oral anatomy procedures, evaluating dental radiographs, and cleaning and sterilizing dental equipment.
- Presents lectures, demonstrations, group discussions, and practical chair side exercises.
- Instructs the fundamentals, concepts, and procedures of human biology, dental science, oral anatomy, nutrition, and dental hygiene.
- Instructs students in exposing, developing, and processing radiographs for patients including bitewing and periapical or panoramic radiographs.
- Supported dental assistant Soldiers in gaining fundamental skills while maintaining developments in subject area.
- Identified online resources to use in tandem with traditional course material.
- Lectured full classrooms of 24 students on dental assisting subjects.
- Helped students improve visual publication content by using video and social media storytelling.
- Established objectives for lessons, modules and projects.
- Developed engaging and informative lesson plans that incorporated multiple learning modalities to help students grasp complex concepts.
- Built rapport with Soldiers to increase academic success.
- Managed curriculum development and daily facility operations to align with corporate objectives.
- Evaluated students to uncover learning deficiencies and devise improvement plans.
- Located and reserved classroom space to coordinate classes.
- Built positive relationships with Soldiers, colleagues and administrators.
- Managed and organized class records and reports.
- Evaluated student progress and adjusted learning plans to foster progress.
- Documented class absence and grade information in student records.
- Mentored and counseled students with social adjustment and academic issues.
- Observed other instructor/ writers to evaluate proper teaching techniques.
- Tutored students requiring additional instructional assistance after class.
- Conducted tests and quizzes to evaluate student progress with course material.
- Maintained additional office hours each semester for students to discuss grades and ask questions.
- Updated 8, 50 question written exams for current information and optimal review of student abilities.
- Assessed each student's grasp of class material presented in courses and workshops.
- Delivered equal opportunity training to over 500 personnel.
- Authored and shared equal opportunity policy and procedure updates.
- Monitored complaint procedures to process and review complaints.
Practice Manager
US Army
Baumholder, Germany
09.2012 - 07.2015
- Created and implemented policies and procedures for effective practice management.
- Communicated with patients with compassion while keeping medical information private.
- Ordered supplies needed and kept tabs on inventory levels.
- Motivated staff by offering direction and providing constructive feedback.
- Reviewed and approved production timecards daily.
- Created day-off schedules and monitored available and used days off for each employee.
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
- Facilitated peer-to-peer conflict resolution.
- Documented unplanned absences and time-card errors.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Onboarded new employees in time reporting and payroll systems.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Identified, researched and resolved issues with hours worked.
Education
Certification -
U.S. Army Master Resilience School
Fort Jackson, SC10.2020
Master of Arts - Psychology
American Public University System
Charles Town, WV01.2019
Bachelor of Arts - Psychology
American Public University System
Charles Town, WV06.2014
Associate of Arts - General Studies
Central Texas College
Killeen, TX01.2005
Skills
- Decision-making
- Communication
- Leadership
- Employment record verification
- Employee engagement
- Customer service
- Conflict resolution
- Planning
- Training & Development
- Critical thinking
- Educational instruction
- Patient management
- Effective communication
- Team building
- Mentoring and coaching
- Building rapport
- Peer counseling
- Career counseling
Certification
Basic Life Support Instructor
Hobbies and Interests
Member, Kappa Epsilon Psi Military Sorority, Incorporated
Timeline
Dental Hygiene Instructor
Department of the Army
01.2025 - Current
Human Resource Scheduling Managerial Supervisor
Six Flags Fiesta Texas
06.2022 - 01.2023
Assistant Store Manager
Aeropostale
07.2021 - 12.2021
Dental NCOIC
US Army
08.2018 - 01.2022
Instructor/Writer
US Army
08.2015 - 08.2018
Practice Manager
US Army
09.2012 - 07.2015
Certification -
U.S. Army Master Resilience School
Master of Arts - Psychology
American Public University System
Bachelor of Arts - Psychology
American Public University System
Associate of Arts - General Studies
Central Texas College
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