Valencia Stegall
Waco,TX
Summary
Conscientious Senior Custodian with experience in maintaining cleanliness and sanitation standards within large facilities. Possess strong knowledge of cleaning procedures, waste disposal regulations and equipment maintenance. Ability to lead custodial teams and manage multiple tasks simultaneously. Significant contributions include implementing effective cleaning routines that improved overall cleanliness levels and reduced maintenance costs.
Overview
26
26
years of professional experience
Work History
Senior Custodian
TSTC Waco
Waco, Texas
05.2025 - Current
- Maintained cleanliness of classrooms, hallways, and restrooms across campus.
- Handled waste disposal according to safety and environmental regulations.
- Inspected facilities for cleanliness and reported maintenance needs promptly.
- Managed inventory of cleaning supplies and ordered replacements.
- Implemented best practices for sanitation in high-traffic areas daily.
Senior Custodian Manager
Hillcrest Hospital
Waco, Texas
08.2023 - 03.2025
- Maintained cleanliness and organization throughout patient areas and common spaces.
- Operated and maintained cleaning equipment, ensuring proper functionality.
- Collaborated with healthcare staff to address specific cleaning needs promptly.
- Conducted regular inspections to identify maintenance and cleaning requirements.
- Trained new custodial staff on best practices and operational procedures.
- Managed waste disposal according to hospital regulations and environmental standards.
Executive Director
Hyatt Place Columbia/downtown The Vista
Columbia, USA
01.2018 - 03.2020
- Enhanced operational performance by managing and optimizing housekeeping processes.
- Collaborated with leadership, General Manager, and Sales directors to influence operational strategy.
- Conducted daily inspections of guest rooms to ensure compliance with cleanliness standards.
- Trained housekeeping/ laundry staff on OSHA standards and procedures.
Director of Environmental Services
Hospitality Health care Services,LLC
Phoenix, USA
08.2016 - 12.2017
- Inspected municipal and industrial facilities to ensure adherence to environmental regulations.
- Performed environmental site assessments and provided remediation recommendations.
- Managed project deliverables for customer orders, ensuring timely and accurate completion aligned with client expectations.
- Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations.
- Modeled exceptional customer service and ensured associates understood direct link of revenue growth and customer loyalty cultivation techniques.
- Prepared comprehensive reports through collection, analysis, and summarization of environmental data to inform decision-making.
- Set overall vision and provided team leadership.
- Improved profitability by 1% by significantly reducing full-time employee (FTE) hours, maximizing efficiency.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Recruited, hired, and trained staff while providing direct supervision and facilitating ongoing development and education to enhance team capabilities.
Room Inspector
Aim-bridge Hospitality
Columbia, USA
03.2015 - 06.2016
- Trained housekeeping staff on cleaning protocols to enhance service quality.
- Inspected guest rooms for compliance with cleanliness standards.
- Implemented improved training programs for maintenance employees.
- Analyzed and identified equipment failure root causes and initiated corrective actions.
- Supervised 20 employees, including scheduling, training, and performance monitoring.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignment of talents as well as resources.
- Employed best maintenance and safety practices with a 1% incident rate.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to ensure timely task completion.
- Developed and implemented employee incentive programs to promote top performance.
Assistant Housekeeping Manager
Detroit Marriott Renaissance Center
Detroit, USA
05.2000 - 04.2014
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Picked up trash from parking lot and garden areas to keep those areas free of debris.
- Inspected 60 rooms including halls and lobbies to determine need for repairs and replacement of furniture or equipment.
- Discussed room requirements and amenities with guests to enhance their experience.
- Trained new housekeepers on departmental procedures and identified cost-effective solutions for cleaning supplies.
- Removed bed sheets and towels from rooms and treated linens prior to washing to restore all linens to pristine condition.
- Maintained responsibility for tracking and safeguarding all keys and access cards, ensuring security protocols.
- Restocked room supplies such as facial tissues for a personal touch with every job.
- Maintained clean and comfortable environments through regular vacuuming, window cleaning, and dusting.
Education
GED -
Richland One Adult
Columbia, SCSkills
- Facility maintenance
- Waste disposal
- Cleaning protocols
- Safety regulations
- Environmental compliance
- Customer service
- Quality assurance
- Effective communication
- Attention to detail
- Leadership development
Additional Information - Employment Gaps
Gaps in employment are due to raising my grandson while his mom was deployed.
Timeline
Senior Custodian
TSTC Waco
05.2025 - Current
Senior Custodian Manager
Hillcrest Hospital
08.2023 - 03.2025
Executive Director
Hyatt Place Columbia/downtown The Vista
01.2018 - 03.2020
Director of Environmental Services
Hospitality Health care Services,LLC
08.2016 - 12.2017
Room Inspector
Aim-bridge Hospitality
03.2015 - 06.2016
Assistant Housekeeping Manager
Detroit Marriott Renaissance Center
05.2000 - 04.2014
GED -
Richland One Adult