Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Compliance Auditor
LocumsMart
06.2022 - Current
Analyzed all audit results and resolved all compliance issues.
Participated in various training and development programs with our outsource teams.
Prepared reports for templates and maintained compliance database.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Reviewed accounts, resolved rejection issues with vendor partners, and tracked recurring errors for vendor education.
Reviewed and processed invoices against all supporting documentation to ensure accuracy; including but not limited to the review of timesheets, confirmation agreements, receipts.
Approved invoices for payment.
Assisted customer service with vendor related concerns with resolution in a timely manner.
Maintained internal and external business relationships to resolve invoice rejections issues.
Remote AR Compliance Specialist
HCA
01.2013 - 06.2022
Supported team by pitching in to complete special projects.
Performed quality reviews to uncover workflow and communication issues.
Assisted with training sessions to educate management personnel on compliance and regulatory standards through Epic platform.
Business to Business follow up with governmental agencies and commercial payers to ensure claims are paid in compliance per the physicians contractual agreement. Responsible for resolving physician concerns via remedy support tickets. Investigating & overcoming objections causing provider claims to be underpaid by use of credentialing and other onboarding documentation. Researching denial trends and reporting to management. Review patient accounts for accurate charges, accurately posting payments to individual accounts per EOB/ERA received. Maintain proper communication with patients & providers regarding account status. Maintain a strong customer service relationship with business customers.
Paralegal
Chapter 13 Trustee's Office
09.2004 - 11.2011
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Edited and proofread legal documents to verify accuracy.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Conducted detailed client intakes and entered information into company database.
Responsible for multitasking in multiple databases to track debtors account. Conducted monthly audit of cases. Reviewed debtors account for compliance with court signed orders. Filing, uploading and scanning secure documents into the electronic record. Assisted attorney and client with case inquiries. Maintained proper communication with clients.
Education
Associate of Applied Science - Medical Billing & Coding
Remington College
Nashville
11.2012
Skills
Client Representation
Strong Computer Skills
Staff Oversight and Leadership
Effective and Professional Communication
Auditing and Attestation
Critical Thinking and Analysis
Reading Comprehension
Auditing Experience
Typing and 10-Key Entry
Microsoft Office
Proficiency in LocumSmart Platform
Proficiency in Epic Billing Plaform
Accomplishments
Collaborated with team of 10 in the development of Epic pilot program with HCA
Resolved product issue through testing.
Documented and resolved billing issues which led to several facilities adding Epic as their billing system.
Timeline
Compliance Auditor
LocumsMart
06.2022 - Current
Remote AR Compliance Specialist
HCA
01.2013 - 06.2022
Paralegal
Chapter 13 Trustee's Office
09.2004 - 11.2011
Associate of Applied Science - Medical Billing & Coding