Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valencia Whigum

Muncie,IN

Summary

Dedicated home health aide brings 13-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

13
13
years of professional experience

Work History

Kitchen Crew

Pizza King
05.2021 - Current
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.

C.L.A

The Hopewell Center
04.2022 - 12.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Cashier

McDonald's
10.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Trainer

Panera Bread
10.2018 - 07.2020
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.

Home Health Aide

Home Instead Senior Care Home
02.2017 - 10.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Home Health Aide

Help at Home
10.2016 - 02.2017
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Direct Care Professional

ResCare
04.2013 - 10.2016
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Childcare Provider

CountrySide Child Care Center
11.2011 - 03.2013
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Education

High School Diploma -

Muncie Southside High School
Muncie, IN
06.2011

Skills

  • Safe Food Handling
  • Quality control understanding
  • Adherence to Guidelines
  • Sanitation Standards Compliance
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance

Timeline

C.L.A

The Hopewell Center
04.2022 - 12.2023

Kitchen Crew

Pizza King
05.2021 - Current

Cashier

McDonald's
10.2020 - 03.2021

Cashier Trainer

Panera Bread
10.2018 - 07.2020

Home Health Aide

Home Instead Senior Care Home
02.2017 - 10.2018

Home Health Aide

Help at Home
10.2016 - 02.2017

Direct Care Professional

ResCare
04.2013 - 10.2016

Childcare Provider

CountrySide Child Care Center
11.2011 - 03.2013

High School Diploma -

Muncie Southside High School
Valencia Whigum