VALENE SEWELL MCINTOSH
New Rochelle,NY
Summary
Administrative professional with strong organizational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.
Overview
13
13
years of professional experience
Work History
HOME HEALTH AIDE
VNS HEALTH PERSONAL CARE
05.2024 - Current
- Assist clients with activities of daily living while maintain a safe and secure environment
- Observe, document and report client progress and changes in condition or concerns to relevant care team member.
Child Development Officer- Virtual Practicum
University of Technology, Jamaica
06.2020 - 09.2020
- Developed intervention plans for children in need of care and protection
- Collaborated on case analysis and formulations with different agencies (Child Protection and Family Service Agency, Department of Correctional Services/Probation and Aftercare Unit, Early Childhood Commission, Salvation Army, National Parent Support Commission)
CUSTOMER SERVICE REPRESENTATIVE
SPANISH AUTO PARTS
01.2012 - 04.2020
- respond to customer inquiries via phone,email and in person relating to product sales and /or vehicle servicing
- Maintain accurate inventory records
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
CAREGIVER PRACTICUM
Cynthia Shako Daycare
05.2019 - 06.2019
- Worked with staff to establish a safe and secure learning environment for children
- Supervised children before and after classes; assisted and monitored children during lunch, and other activities; instructed appropriate behavior in accordance with established guidelines
- Record keeping
Administration Clerk
Crofts hill police Station
09.2016 - 12.2016
- Performed customer and administrative duties
Teacher Assistant
Mona Heights Primary
09.2018 - 12.2018
- Developed behavior management plan
- Teachers’ assistant (periodic)
Safety Officer
Hope Garden
09.2018 - 09.2019
- Color Me Happy powder charity run
sports official
Mona Heights Primary
03.2019
- Monitored sporting activities
Examiner and Invigilator
Salvation Army School for the blind
04.2019
- Assisted visually impaired students with completion of mock CXC examinations
Administration Officer
University of Technology, Jamaica
05.2019
- Parenting workshop 2019
- Coordinated the registration and logistic process
Education
Bachelor of Science - Chile And Adolescent Development
University Of Technology
Jamaica 01-2020
Skills
- Office management
- Customer relations
- Document preparation
- Proficient in Microsoft office
- Oral and written Communication
- Problem solving
- Deadline focused and goal oriented
- Keen attention to detail
- Adaptable
Timeline
HOME HEALTH AIDE
VNS HEALTH PERSONAL CARE
05.2024 - Current
Child Development Officer- Virtual Practicum
University of Technology, Jamaica
06.2020 - 09.2020
CAREGIVER PRACTICUM
Cynthia Shako Daycare
05.2019 - 06.2019
Administration Officer
University of Technology, Jamaica
05.2019
Examiner and Invigilator
Salvation Army School for the blind
04.2019
sports official
Mona Heights Primary
03.2019
Teacher Assistant
Mona Heights Primary
09.2018 - 12.2018
Safety Officer
Hope Garden
09.2018 - 09.2019
Administration Clerk
Crofts hill police Station
09.2016 - 12.2016
CUSTOMER SERVICE REPRESENTATIVE
SPANISH AUTO PARTS
01.2012 - 04.2020
Bachelor of Science - Chile And Adolescent Development
University Of Technology
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