Valentin Deras
Forest Grove,OR
Summary
Proven leader in security and management, adept at incident reporting and fostering superior customer service, significantly enhanced safety at Allied Universal Security Services. Skilled in CCTV surveillance and conflict resolution, driving operational excellence and team development. Achieved a notable reduction in security breaches through rigorous access control and staff training.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
11.2017 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Assistant Manager
Go Wireless Verizon
11.2017 - 11.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Eagle Rock School PDC
Estes Park, CO08.2013
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Detail Oriented
- Superior customer service
- Emergency Response
- Access Control
- Security Screenings
- Conflict resolution techniques
- Conflict de-escalation
- Fluent in Language
- Visitor tracking
- Electronic surveillance
- Staff Management
- Crime Prevention
- Dispatch
Certification
CPR and First Aid
AED
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
11.2017 - 06.2024
Assistant Manager
Go Wireless Verizon
11.2017 - 11.2019
Eagle Rock School PDC
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