Valentin Pak
Gaithersburg,MD
Summary
Looking to use my previous financial job experience to assist clients and preserve and improve the overall bank reputation within its immediate community. Striving to learn and grow to achieve personal and company success.
Overview
10
10
years of professional experience
Work History
Universal Banker
Fulton Bank
08.2023 - Current
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
- Enhanced cross-selling capabilities by offering tailored financial products and services to existing clients.
- Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
- Assisted branch manager in meeting sales targets by executing various marketing strategies and initiatives.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
Purchasing Coordinator
Arivir Corp
01.2022 - 06.2023
- Purchase vehicles for export
- Sign proper documentation to obtain titles
- Operate Excel to keep track of pending and purchased units
- Communicate with sellers within the company.
Financial Services Associate
TD Bank
09.2016 - 11.2018
- Performed all closing store procedures in a supervisor role
- Identified customers' problems and provided balanced resolutions
- Assisted customers in balancing checkbooks and properly use of accounts
- Assisted customers with opening personal as well as business banking accounts
- Exhibited excellent customer service performance via carefully analyzed rapport
- Assisted existing business customers in managing operating and various other accounts
- Met monthly goals throughout the Fiscal year
- Performed all monthly cash box audits and monthly retention procedures.
Bank Teller
TD Bank
10.2013 - 08.2014
- Assisted customers with basic financial advisory and directed them to appropriate banking partners
- Identified customer' problems and provided balanced resolutions
- Assisted customers in balancing checkbooks and properly use of accounts
- Advanced from the teller and crossed trained to a customer service representative within three months
- Exhibited excellent customer service performance via carefully analyzed rapport
- Received verbal appreciation of $1,500.000 cost avoidance
- Exceeded monthly goals throughout the year as well as named a top teller referral.
Education
Associate of Arts - General Studies Integrated
Montgomery College
05.2023
High School Diploma -
Clarksburg High School
05.2011
Skills
- Excellent communication and technical skills
- Documentation and records
- Inspections
- Creating and working in a regulated environment
- Quality Control
- Laser Technologies
Timeline
Universal Banker
Fulton Bank
08.2023 - Current
Purchasing Coordinator
Arivir Corp
01.2022 - 06.2023
Financial Services Associate
TD Bank
09.2016 - 11.2018
Bank Teller
TD Bank
10.2013 - 08.2014
Associate of Arts - General Studies Integrated
Montgomery College
High School Diploma -
Clarksburg High School
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