Valentina Agudelo
West Palm Beach
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, Skilled in office organization and creative problem-solving, I excel in fast-paced environments, A quick learner committed to delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Soma Medical Center
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
Sales Representative
Coast To Coast Entertainment
06.2022 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Participated in trade shows and conferences to network and generate leads.
Florist
Crystal Palace
01.2022 - 05.2022
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Education
High School Diploma -
John I Leonard
West Palm Beach05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Problem-solving skills
- Verbal and written communication
- Office organization
- Positive interpersonal skills
- Organized
- Creative
- Quick learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Soma Medical Center
05.2024 - Current
Sales Representative
Coast To Coast Entertainment
06.2022 - 03.2024
Florist
Crystal Palace
01.2022 - 05.2022
High School Diploma -
John I Leonard
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