Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valentina Aguilar

Orlando,FL

Summary

Fluent in both English and Spanish. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills and excellent time management. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

The UPS Store #6829
Orlando, USA
01.2023 - Current
  • I greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • I answered questions about store policies and addressed customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted with inventory management, ensuring accurate counts, and proper storage of products.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Balanced and organized the cash register by handling cash, counting change, and storing coupons.
  • I volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Retail Sales Associate

Zips Car Wash
Orlando, USA
01.2023 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean sales floor, and straightened and faced merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to consistently meet and exceed monthly sales targets.

Receptionist/Office Assistant

SunGo Energy And Water Co
Orlando, USA
08.2021 - 12.2022
  • Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered the phone promptly and directed incoming calls to the correct offices.
  • Kept the reception area clean and neat to give visitors a positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

Associate of Arts - Biomedical Sciences

Valencia College
Orlando, FL
12-2025

High School Diploma -

Lake Nona High School
Orlando, FL
05.2022

Some College (No Degree) - Certified Clinical Medical Assistant (CCMA)

American Vocational Academy
Orlando, FL

Skills

  • Customer Service
  • Bilingual
  • Time management
  • Medical terminology
  • Vital Signs
  • Organization
  • Team collaboration
  • Active listening techniques
  • Flexible schedule adaptability
  • Organizational Skills Development
  • Phone etiquette
  • Computer skills
  • Organizational skills
  • Patient care
  • Communication skills
  • First Aid/CPR
  • Team leadership

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Certified in BLS and First Aid

Languages

  • Spanish, Native or Bilingual
  • English, Native or Bilingual

Timeline

Assistant Manager

The UPS Store #6829
01.2023 - Current

Retail Sales Associate

Zips Car Wash
01.2023 - 06.2023

Receptionist/Office Assistant

SunGo Energy And Water Co
08.2021 - 12.2022

Associate of Arts - Biomedical Sciences

Valencia College

High School Diploma -

Lake Nona High School

Some College (No Degree) - Certified Clinical Medical Assistant (CCMA)

American Vocational Academy

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Valentina Aguilar