Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic
Valentina Bernal

Valentina Bernal

Taylorsville,UT

Summary

Dedicated and customer-focused hospitality professional with over three years of experience in various roles, including waitress, bartender, host, and barista. Adept at providing exceptional service in fast-paced environments while maintaining strong attention to detail and a commitment to creating positive guest experiences. Proven ability to manage multiple tasks simultaneously, collaborate effectively with team members, and handle high-pressure situations with poise. Seeking to leverage my skills and experience to contribute to a dynamic team in the hospitality industry.

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host/bartender

Mariscos Choix
11.2024 - 06.2025
  • Prepared and served alcoholic and non-alcoholic beverages according to the restaurant’s menu.
  • Provided direct customer service at the bar, ensuring a pleasant and personalized experience.
  • Greeted guests, assigned tables, and managed the waitlist.
  • Coordinated with kitchen staff and servers to maintain an efficient service flow.
  • Kept the bar area clean, organized, and stocked with necessary supplies.

Waitress/Bartender

Uncle Julio's Restaurant
01.2024 - 11.2024
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Efficiently handled food and drink orders, ensuring accuracy and timeliness.
  • Mixed and served a variety of beverages as a bartender, including craft cocktails.
  • Collaborated with the kitchen and bar staff to ensure smooth service operations.
  • Assisted with opening and closing duties, including cash handling and inventory management.

Host/Waitress/Barista

Café Antigua Restaurant
04.2021 - 11.2024
  • Welcomed and seated guests, managing reservations and waitlists.
  • Took and served orders, ensuring that guests' dining experiences were pleasant and efficient.
  • Prepared and served specialty coffee beverages as a barista, maintaining high standards of quality.
  • Coordinated with kitchen staff to ensure timely and accurate food delivery.
  • Provided personalized service by addressing customer needs and resolving any issues promptly.

Bartender

Hilton Garden Inn
12.2022 - 08.2023
  • Delivered high-quality service to guests in a hotel bar setting.
  • Prepared and served a wide range of alcoholic and non-alcoholic drinks.
  • Maintained a clean and organized bar area, adhering to health and safety standards.
  • Managed guest interactions with professionalism, contributing to a positive customer experience.
  • Supported team members during busy periods by assisting with additional tasks as needed.

Skills

  • Bilingual: English & Spanish
  • Mixology & Beverage Pairing
  • Customer Conflict Resolution
  • Team Training & Leadership

Certification

  • ServSafe
  • Liquor License
  • Food Handlers Permit

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Host/bartender

Mariscos Choix
11.2024 - 06.2025

Waitress/Bartender

Uncle Julio's Restaurant
01.2024 - 11.2024

Bartender

Hilton Garden Inn
12.2022 - 08.2023

Host/Waitress/Barista

Café Antigua Restaurant
04.2021 - 11.2024
Valentina Bernal