Valentina Bolanos
Fort Lauderdale,FL
Summary
Versatile Medical Office Specialist possessing first-rate communication skills and personable demeanor demonstrated across 2.6 years in patient-focused roles. Excellent knowledge of medical terminology. Experienced in transcription, bookkeeping, records management and industry software applications. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Office Specialist
HCA Florida Miami International Cardiology
Aventura, FL
09.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, take messages and address patient/nurse/pharmacist/doctor's concerns from the hospital and redirect calls
- Used Eclinical Works to schedule appointments for doctor visits and test.
- Registered and verified patient records before triage with most up-to-date information.
Sandwich Artist
Subway
Sunrise, FL
11.2018 - 08.2019
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Western High School
Davie, FL05.2019
Skills
- Organization and Time Management
- Multitask
- Task Prioritization
- Verbal and Written Communication
- Phone and Email Etiquette
- Reading Comprehension
- Attention to Detail
- HIPAA Compliance
- Reviewing Patient Information
- Appointment Scheduling
- Team Leadership
- CPT Coding
- Patient History Documentation
- Conflict Resolution
- Scheduling Tests
- Adaptable and Flexible
- Computer Proficiency
- Teamwork and Collaboration
- Quick learner
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Specialist
HCA Florida Miami International Cardiology
09.2019 - Current
Sandwich Artist
Subway
11.2018 - 08.2019
High School Diploma -
Western High School
Similar Profiles
Leticia Salazar CarvajalLeticia Salazar Carvajal
Medical Office Specialist at HCA Miami International CardiologyMedical Office Specialist at HCA Miami International Cardiology
Darnell ArguetaDarnell Argueta
Cardiac Device Tech /Certified Medical Assistant at HCA Florida Broward CardiologyCardiac Device Tech /Certified Medical Assistant at HCA Florida Broward Cardiology
Luis LoraLuis Lora
Cardiac Device Technician at HCA Florida Broward CardiologyCardiac Device Technician at HCA Florida Broward Cardiology