Passionate barista with almost 4 years of experience optimizing beverage sales and ensuring customer satisfaction. Expert in espresso techniques, team leadership, and creating inviting menu experiences to drive revenue and enhance customer engagement. Friendly team player dedicated to making delicious specialty coffee, matcha and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.