Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Valentina Cassello

Flemington,NJ

Summary

Service Deli Supervisor with background in overseeing fresh operations, food preparation, and customer service. Skilled in managing personnel, maintaining health code compliance and controlling inventory. Demonstrated ability to enhance efficiency and improve services with proactive management style. Recognized for driving sales growth while ensuring high quality standards.

Overview

5
5
years of professional experience

Work History

Service Deli Supervisor

Costco
Flemington, nj
07.2023 - Current
  • Managed daily deli operations, ensuring adherence to product quality standards.
  • Trained new staff on food safety protocols and customer service practices.
  • Resolved customer complaints and ensured satisfaction with service provided.
  • Analyzed financial reports to identify areas of improvement in cost control procedures and profitability.
  • Prepared weekly schedules for staff based on customer demand patterns and forecasted sales volumes.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Front End Supervisor

Costco
Flemington, nj
05.2023 - 07.2023
  • Executed daily cash reconciliation while managing cash registers for accurate financial reporting.
  • Coordinated front end staff scheduling to optimize service during peak demand periods.
  • Resolved customer inquiries and complaints with professionalism, ensuring high satisfaction levels.
  • Processed payments efficiently, providing customers with accurate receipts and change.
  • Delegated tasks to employees based on shift requirements and individual strengths.
  • Supervised equipment maintenance in checkout area to ensure operational efficiency.
  • Performed comprehensive opening, closing, and shift change functions to uphold operational standards.

Temporary Bakery Supervisor

Costco
flemington, nj
10.2020 - 04.2021
  • Trained and mentored new staff in bakery techniques and safety protocols.
  • Supervised daily operations to ensure product quality and freshness.
  • Managed inventory levels to maintain adequate stock of baking ingredients and supplies.
  • Enforced food safety standards and cleanliness in bakery area.
  • Displayed freshly baked items, including cupcakes, cookies, and cinnamon rolls, to attract customers.
  • Checked freshness of bakery goods, removing stale or outdated items as necessary.
  • Oversaw packaging processes to ensure accurate labeling and compliance with regulations.

Education

Associate of Science -

Rowan College At Burlington County
Pemberton, NJ

Skills

  • Food safety standards
  • Inventory oversight
  • Quality assurance
  • Staff development
  • Financial analysis
  • Customer relationship management

References

References available upon request.

Timeline

Service Deli Supervisor

Costco
07.2023 - Current

Front End Supervisor

Costco
05.2023 - 07.2023

Temporary Bakery Supervisor

Costco
10.2020 - 04.2021

Associate of Science -

Rowan College At Burlington County

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