Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valentina Castillo

Franklin Square

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
11.2021 - 05.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Team Member

Sobol
08.2022 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Medical Assistant

Del Priore Cardiology
07.2023 - 10.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Team Member

Sobol Of New Hyde Park
11.2023 - 10.2024
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Cashier

Holiday Farms
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Nursing

Adelphi University
Garden City
05-2027

High School Diploma -

Valley Stream North High School
Franklin Square, NY
06-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Order taking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Holiday Farms
11.2024 - Current

Team Member

Sobol Of New Hyde Park
11.2023 - 10.2024

Medical Assistant

Del Priore Cardiology
07.2023 - 10.2023

Team Member

Sobol
08.2022 - 11.2023

Barista

Starbucks
11.2021 - 05.2022

Bachelor of Science - Nursing

Adelphi University

High School Diploma -

Valley Stream North High School

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Valentina Castillo