Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Localization Project Manager
Productive Playhouse
Los Angeles
12.2020 - 10.2023
Partnered with project team members to identify and quickly address problems
Wrote, updated and maintained project documentation
Established and enforced project timelines and deadlines
Negotiated and managed project budgets to meet goals
Proofread, edited and improved documents of different sizes.
Created detailed reports outlining the progress of each project.
Proofread, edited and revised translated documents.
Proofread translated documents for accuracy and completeness.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Managed schedules of team of 150 personnel to keep shifts properly staffed.
Guest Liaison
Radisson Blue Hotel Belgium
Hasselt, Belgium
01.2017 - 01.2019
Liaised between Flemish/Dutch/English guests and hotel services and local merchants
Provided the highest level of customer service during interpreting sessions
Provided accurate and complete interpretation without paraphrasing.
Head Server/Barista
Ristorante Grand Café Leonardo
Maasmechelen, Belgium
01.2010 - 01.2017
Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage
Addressed and resolved customer complaints and issues to increase satisfaction and establish trust
Oversaw daily operations of service team, delegated tasks, and trained new staff
Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group