Valentina Chavez
Granbury
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Key Holder
Nrs - National Roper S Supply
Granbury
07.2018 - Current
- Ensured store was opened and closed in a timely manner according to company policies.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Verified accuracy of register tills at beginning and end of shift.
- Handled customer inquiries and complaints with professionalism and patience.
- Used Point of Sale register system to complete transactions.
- Managed daily operations, client relations and IT.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Assisted customers with product selection and resolving complaints.
- Supervised bank deposits and security procedures to support store opening and closing.
Roadshow Employee
Nrs - National Roper S Supply
Decatur
06.2021 - 06.2024
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Construct pop-up stores at rodeo and roping events.
- Perform in high-paced customer service environments under pressure.
Education
High School Diploma -
Granbury High School
2000 W. Pearl Street, Granbury, TX 7604806-2017
Some College (No Degree) - LVN
Weatherford College
Weatherford, TX 08.2024 - 08.2025
Skills
- Intravenous Certification- OnPoint Health
- Basic life Support- American Heart Association
- Calm under pressure
- Analytical thinking
- Team collaboration
- Customer service
- Bilingual
Timeline
Some College (No Degree) - LVN
Weatherford College
08.2024 - 08.2025
Roadshow Employee
Nrs - National Roper S Supply
06.2021 - 06.2024
Key Holder
Nrs - National Roper S Supply
07.2018 - Current
High School Diploma -
Granbury High School
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