Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valentina Couce

Cape Coral

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Land Freedom Realty
03.2017 - 07.2025
  • Answering phone calls, emails, and tenant inquiries.
  • Schedule property showings and maintenance appointments and follow up on completion.
  • Prepare and organize lease agreements, notices, and other documents.
  • Assist with tenant move-ins and move-outs.
  • Help resolve tenant questions or concerns.
  • Collect and record rent payments.
  • Assist with bookkeeping, invoices, and expense tracking.
  • Help advertise available units online.
  • Process rental applications and background checks.


Sales Associate

Hollywood Feed
07.2023 - 02.2024
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Managed inventory levels, ensuring optimal stock availability and reducing discrepancies.
  • Trained new associates on sales techniques and customer engagement strategies.
  • Streamlined checkout processes to improve transaction efficiency and reduce wait times.
  • Collaborated with team members to develop promotional displays that increased product visibility.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

Full Specialist License - Aesthetics

Florida Academy
Fort Myers, FL
02-2021

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Documentation and recordkeeping
  • Strong problem solver
  • Scheduling
  • Expense reporting
  • Office management
  • Information confidentiality
  • Fluent bilingual communication
  • Calendar management
  • Travel coordination
  • Event coordination
  • Spreadsheet tracking
  • Administrative support

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Hollywood Feed
07.2023 - 02.2024

Administrative Assistant

Land Freedom Realty
03.2017 - 07.2025

Full Specialist License - Aesthetics

Florida Academy

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