Valentina Echeverri-Saa
Oldsmar,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Very energetic and positive-minded woman!
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Clean O' Clock
01.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Babysitter
Families In The Community
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned the home after activities by picking up toys and straightening up the room.
- Prepared healthy, age-appropriate snacks and meals.
Dog Walker
Families In The Neighborhood
- Provided dogs with exercise and fresh air, walked, and ran around.
- Fed, walked and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dogs and properly disposed of waste to keep the community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
Education
High School Diploma -
East Lake High School
Tarpon Springs, FL05.2022
Some College (No Degree) -
University of New Orleans
New Orleans, LASkills
- Very good communication skills
- Customer Service
- Guest Complaint Resolution
- Appointment Scheduling
- Scheduling
- Team Player
- Completed four years of business classes in high school and am currently majoring in administration and marketing at University
- Proficient in Excel, Word, and InDesign
Additional Information
- I have made a small business a couple years ago of walking the dogs around the neighborhood.
- I have babysat multiple children
- I have made a business outside of my house selling golf balls to golfers.
- I have volunteered at multiple animal shelters
- I was a social media marketer with Clean O’ Clock solutions
Leadership Experience
- I was on the Varsity volleyball team for 4 years.
- I was captain of my high school Varsity beach volleyball team and indoor team.
- I coach clinics for kids at indoor and beach camps
- I was a student athlete at the University of New Orleans playing indoor and beach volleyball
References
Carolina Saa, Business Owner of Clean O’ Clock Solutions, 727-742-7563
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Clean O' Clock
01.2022 - Current
Babysitter
Families In The Community
Dog Walker
Families In The Neighborhood
High School Diploma -
East Lake High School
Some College (No Degree) -
University of New Orleans
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