Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Valentina Fernandez Bautista

Renton,WA

Summary

Dynamic leader with a proven track record at ROUND ONE BOWLING AND ARCADE, enhancing customer satisfaction, and boosting sales through strategic leadership and bilingual communication skills. Excelled in team building and sales planning, achieving significant improvements in employee retention and customer loyalty. Expert in staff training and development, ensuring high performance and safety standards.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification

Work History

General Manager

Round One Entertainment
Puyallup, Washington
04.2022 - Current
  • Oversaw daily operations of entertainment facilities and ensured smooth functioning.
  • Managed staff scheduling to optimize workforce efficiency and customer service.
  • Developed training programs for new employees to enhance service quality.
  • Implemented cost-control measures to improve operational efficiency across locations.
  • Monitored inventory levels and arranged timely replenishment of supplies and equipment.
  • Ensured compliance with safety regulations and company policies throughout operations.
  • Managed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Managed payroll operations, ensuring timely and accurate compensation for all employees.
  • Administered employee discipline through verbal and written warnings.
  • Travel around the state to train new managers and associates.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Performed routine audits of internal controls to maintain the accuracy of financial records.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.

Sales Associate

Forever 21
Tukwila, Washington
06.2021 - 05.2022
  • Assisted customers in finding clothing and accessories in a fast-paced retail environment.
  • Organized merchandise displays to enhance visual appeal and customer engagement.
  • Processed transactions accurately using point-of-sale systems during busy shopping hours.
  • Collaborated with team members to create a welcoming atmosphere for shoppers.
  • Ensured cleanliness and organization of sales floor to promote an inviting shopping experience.
  • Greeted customers and provided exceptional customer service.

Spanish Interpreter

Catholic Charities of New York
New York, New York
10.2019 - 04.2020
  • Provided accurate interpretation services for clients during counseling sessions.
  • Assisted staff in translating documents and materials for community outreach programs.
  • Facilitated communication between clients and service providers in various settings.

Education

Liberty High School Academy For New Comers
New York, New York

Some College (No Degree) - Nutrition Sciences

University of Queens
Flushing, NY

Skills

  • Food safety regulations
  • Staff management
  • Document translation
  • Fluent english
  • Customer relationship management
  • Operational efficiency
  • Employee training
  • Problem solving
  • Conflict resolution
  • Scheduling management
  • Team building
  • Documentation skills
  • Spanish fluency

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • Food Handlers Card
  • Mast Permit

Timeline

General Manager

Round One Entertainment
04.2022 - Current

Sales Associate

Forever 21
06.2021 - 05.2022

Spanish Interpreter

Catholic Charities of New York
10.2019 - 04.2020

Liberty High School Academy For New Comers

Some College (No Degree) - Nutrition Sciences

University of Queens

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Valentina Fernandez Bautista
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