Valentina Giraldo
SKIMS
Englewood,NJ
2
Languages
3
years of professional experience
Ambitious Public Relations and Social Media graduate with hands-on PR experience and a strong foundation in social media, brand representation, and customer engagement. Skilled in strategic communications, content creation, and media relations, with a focus on audience engagement. Experience leading teams and representing recognized brands has enhanced communication and problem-solving abilities. Seeking opportunity in PR or social media to further develop expertise and contribute to a collaborative team.
Work History
Intern
1 Month- Assisted in developing and executing public relations campaigns by researching and creating targeted media lists, enhancing outreach efforts.
- Support content development and broader communications efforts to increase visibility, engagement, and brand awareness.
- Supported content development and communications initiatives, contributing to increased visibility, engagement, and brand awareness.
Supervisor, Customer Service
1 Year 1 Month- Collaborate with store leadership to support operational objectives, inventory management, and visual merchandising standards.
- Maintain brand standards while delivering a luxury customer experience aligned with company values.
- Increase team engagement and motivation through contests, recognition initiatives, and performance-based incentives.
- Create and manage employee schedules to ensure optimal staffing levels and efficient store operations.
- Oversee onboarding and training processes for new hires, helping team members quickly adapt to company standards and procedures.
Guest Experience Lead (Contract)
3 Months- Led on-floor guest experience initiatives, ensuring exceptional service and consistent brand representation.
- Collaborated with leadership to train team members on product education, customer engagement, and performance objectives.
- Supported KPI achievement by coaching employees and promoting a high-performance team culture.
- Resolved guest concerns efficiently while fostering an inclusive and welcoming environment.
- Assisted with daily store operations, merchandising, and inventory replenishment to support business goals.
Assistant Manager/Brand Representative
1 Year 3 Months- Created and shared promotional social media content to increase brand awareness and highlight seasonal collections, campaigns, and in-store events.
- Maintained a consistent brand voice across customer interactions and digital platforms.
- Co-led daily store operations and sales initiatives, contributing to team success in meeting and exceeding revenue targets.
- Supervised inventory management and visual merchandising to ensure alignment with brand standards and customer expectations.
- Trained and mentored associates, promoting strong customer service and operational excellence.
Education
B.A - Public Relations and Social Media
Skills
Content creation
Canva design
Public relations
Communications strategies
Community engagement
Teamwork and collaboration
Languages
Spanish
English
Timeline
Intern
Para KIDS!
07.2026 - CurrentRead More
Supervisor, Customer Service
SKIMS
07.2025 - CurrentRead More
Guest Experience Lead (Contract)
lululemon
04.2025 - 07.2025Read More
Assistant Manager/Brand Representative
Garage Clothing
01.2024 - 04.2025Read More
Montclair State University
B.A from Public Relations and Social Media
Read More