Hi, I’m
Valentina Gutierrez
Real Estate Assistant
Houston,TX
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
3
years of professional experience
Work History
MAG Houston, TX
Real Estate Assistant
07.2021 - Current
Job overview
- Prepared purchase and listing agreements and disclosures and used ZipForms to complete paperwork.
- Coordinated appointments to show marketed properties.
- Enter and monitor MLS listings information for homes
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
PRIME SERVICESHouston , TX
HR
12.2020 - 07.2021
Job overview
- Briefed new hires on essential job information, such as company policies, employment benefits, and job duties.
- Updated business processes and process documentation to drive accuracy, relevance, and consistency.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Retained 100% protocol on management tools and procedural accuracy.
- Recruited top talent to maximize profitability.
TWFG PEREKALSKI INSURANCEHouston, TX
Home Insurance Advisor
12.2019 - 10.2020
Job overview
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
- Explained features, advantages, and disadvantages of various policies to promote insurance sales.
- Carried out administrative tasks such as handling policy renewals, maintaining records, and collecting insurance payments.
TELEPERFORMANCEBogota, Colombia
Call Support Specialist
06.2019 - 11.2019
Job overview
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Real Estate ULicense # 764832
Licensed from Real Estate Sales Agent
06.2021
Skills
- Microsoft Office
- Google Workspaces
- Amazon Workspaces
- Zip Forms
- HAR
- MLS
- Matrix
- Bliss
- Zoom
- Breezy Hr
- Asana
- Quickbooks
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working
Timeline
Real Estate Assistant
MAG
07.2021 - Current
HR
PRIME SERVICES
12.2020 - 07.2021
Home Insurance Advisor
TWFG PEREKALSKI INSURANCE
12.2019 - 10.2020
Call Support Specialist
TELEPERFORMANCE
06.2019 - 11.2019
Real Estate U
Licensed from Real Estate Sales Agent
Similar Profiles
Edward KawumaEdward Kawuma
Soft Services Supervisor at MAGSoft Services Supervisor at MAG
Shelby MerkerisonShelby Merkerison
Billing Clerk at MAG Carriers, LLCBilling Clerk at MAG Carriers, LLC
FLOYD V HENRY JRFLOYD V HENRY JR
FSR Field Service Representative Engineer at MAG AerospaceFSR Field Service Representative Engineer at MAG Aerospace