Valentina Guzun
Wisconsin Dells
Summary
Dynamic professional with extensive experience at GIC Logistics, INC, excelling in payroll management and customer service. Proven track record in streamlining processes, enhancing efficiency, and fostering teamwork. Adept at advanced Excel and detail-oriented data entry, consistently achieving departmental goals while maintaining a positive work environment.
Overview
18
18
years of professional experience
Work History
Account Manager's Assistant
GIC Logistics, INC
09.2018 - 03.2025
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Processed payroll garnishments such as tax liens and child support.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
- Implemented new software for payroll management, enhancing efficiency and compliance with tax laws.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Completed daily logs for management review.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Assistant Manager of High School
Sergiu Andreev High School
06.2013 - 09.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
High Scholl Teacher
Sergiu Andreev High School
08.2007 - 09.2015
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching abilities further.
- Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Collaborated with colleagues to develop interdisciplinary lesson plans, connecting subjects for a more cohesive learning experience.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Used computers, audio-visual aids and other equipment to supplement presentations.
- Worked collaboratively with school administrators to implement intellectually challenging visual arts program that provided creative outlet for students.
- Utilized assessment data to differentiate instruction, meeting diverse needs of students.
- Mentored new teachers, sharing best practices and strategies for successful classroom management.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
Education
Master of Teaching -
"Ion Creanga" University
Chisinau, Moldova06-2008
Skills
- Accounts receivable management
- Advanced Excel skills
- Accounts payable management
- Billing and invoicing coordination
- Payroll management
- Expense tracking
- Quick learner
- Customer service
- Accounting and bookkeeping
- Detail-oriented approach
- Effective multitasking
- Teamwork and collaboration
- Professional communication skills
- File organization and maintenance
- Documentation management
- Accurate data entry
- Office administration
Languages
English
Timeline
Account Manager's Assistant
GIC Logistics, INC
09.2018 - 03.2025
Assistant Manager of High School
Sergiu Andreev High School
06.2013 - 09.2015
High Scholl Teacher
Sergiu Andreev High School
08.2007 - 09.2015
Master of Teaching -
"Ion Creanga" University
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