
Responsible and motivated professional with 2 years of leadership experience in retail and food service management. Skilled in supervising teams, customer service, multitasking, and handling high pressure environments. Currently enrolled in the Certified Nursing Assistant (CNA) program at FVI School of Nursing & Technology, seeking a healthcare position where I can apply my leadership skills, compassion, and clinical training to provide quality patient care.
Supervised and supported team members during daily store operations
• Delivered excellent customer service in a fast paced retail environment
• Assisted with employee training and task delegation
• Managed inventory, merchandising, and cash handling
• Resolved customer concerns efficiently and professionally
• Supervised front of house staff and ensured smooth daily operations
• Managed scheduling and delegated tasks during high volume shifts
• Handled customer service issues and maintained a positive dining experience
• Oversaw cash handling, register balancing, and closing procedures
• Maintained cleanliness and compliance with health standards