Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valentina Naveiro

Brooklyn,NY

Summary

Detail-oriented Compliance Analyst skilled in risk assessment and policy writing. Known for driving compliance initiatives and optimizing operations through employee training and procedural development. Eager to leverage expertise in data analysis to support informed decision-making.

Overview

13
13
years of professional experience

Work History

Data Analyst

Mpower Energy
Brooklyn, New York
02.2024 - 06.2026
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Assisted in analyzing EDI documents for compliance with company standards and industry regulations.
  • Supported vendor onboarding by configuring EDI connections and testing functionality.

Compliance Analyst

Mpower Energy
Brooklyn, NY
02.2020 - 02.2024
  • Kept sales review programs in compliance with product and service standards by developing and enforcing standard operating procedures.
  • Provided employee training on compliance concerns to optimize operations and meet risk prevention goals.
  • Helped to investigate fraud and identify risks in collaboration with risk management staff by reviewing sales.
  • Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements.

Customer Service Representative

Mpower Energy
Brooklyn, NY
07.2019 - 02.2020
  • Specialized in customer service and retention of customers enrolled to receive renewable energy services.
  • Resolved average of 100~ inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.

Caregiver

Private Employer
Brooklyn, NY
05.2018 - 07.2019

General Manager

The Verdict On The Square
Graham, NC
06.2016 - 03.2018

Medical Interpreter

Americorps
Greensboro, NC
07.2013 - 07.2016

Education

Bachelor of Science - Political Science

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • SQL queries
  • Data analysis
  • Policy writing
  • Risk assessment
  • Compliance auditing
  • Customer relationship management

Timeline

Data Analyst

Mpower Energy
02.2024 - 06.2026

Compliance Analyst

Mpower Energy
02.2020 - 02.2024

Customer Service Representative

Mpower Energy
07.2019 - 02.2020

Caregiver

Private Employer
05.2018 - 07.2019

General Manager

The Verdict On The Square
06.2016 - 03.2018

Medical Interpreter

Americorps
07.2013 - 07.2016

Bachelor of Science - Political Science

University of North Carolina At Greensboro
Valentina Naveiro